Service Master

4 days ago

Iloilo City, Western Visayas, Philippines Max's Kitchen Inc. Full time

To contribute to the growth and profitability of store operations by providing excellent overall guest experience through service quality standards execution

Key Result Area 1: Customer Satisfaction Delivery Through Product Quality Standards Execution

  • Consistently implements service quality standards such as welcoming and seating guests, taking guests' orders, punching orders, serving drinks and food, closing the service transaction, among others.
  • Promptly attends to customer needs and feedback. Addresses and endorses customer complaints to manager according to prescribed standards and procedures.
  • Ensures that the service areas have the proper inventory levels of the needed supplies for the shift.
  • Ensures that the dining areas are clean and in good condition.
  • Adheres to safe food handling practices.

Key Result Area 2: Contribute to Sales and Financial Performance Through Standards Implementation

  • Performs proper suggestive selling
  • Performs service tasks with care and based on standards to avoid wastage.

Qualifications:

  • Bachelor's degree holder or College Undergrad are welcome to apply
  • With 1 year work experience in similar capacity in food service or hospitality industry preferably from restaurants and hotels
  • Has a good communication skills
  • Great customer service

Work location: SM City, Mandurriao, Iloilo City, 5000 Iloilo

Job Type: Full-time

Pay: Php513.00 per day

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Staff meals provided

Education:

  • Bachelor's (Preferred)

Experience:

  • cashier: 1 year (Preferred)

Work Location: In person

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