Client Engagement Associate

2 weeks ago

Manila, National Capital Region, Philippines DOXA Talent Full time ₱1,200,000 - ₱2,400,000 per year

THE ROLE

Our client is looking for a Client Engagement Associate, who will be responsible for connecting with clients and booking coaches for them based on their business needs. This role will manage a group of coaches and will utilize CRM software and marketing channels in aiming to keep them engaged.  The Client Engagement Associate is also expected to provide part-time support for the back-office team.

ESSENTIAL FUNCTIONS

  • Select, engage, and book people using LinkedIn Recruiter
  • Manage up to 8 coaches and help generate at least 300 leads daily via LinkedIn Recruiter
  • Utilize marketing channels such as LinkedIn Recruiter and texting depending on the project
  • Use pre-written scripts for engagement and be able to go "off-script" as necessary after training
  • Utilize and be proficient with ESC2 (CRM), and You Can Book Me
  • Required to place outbound calls when needed

QUALIFICATIONS

  • A Bachelor's degree in the related field is preferred
  • At least one year of experience in lead generation and/or appointment setting for international clients
  • Ability to qualify and prioritize leads effectively
  • Demonstrated success in client engagement with measurable results
  • Strong written and verbal English skills
  • Detail-oriented and has excellent time management skills

  • Ability to own tasks and be a team player

  • Experience in a multi-client environment

  • Strong computer aptitude, which includes expertise with Microsoft 365 applications
  • Ability to function in an autonomous environment—independent worker, self-directed

OTHER DETAILS

  • WORK HOURS: 8:00 AM – 5:00 PM Eastern Daylight Time (8:00 PM – 5:00 AM Philippine Standard Time), follows Philippine holidays
  • WORK FROM HOME
  • FULL-TIME

What awaits you upon securing the position?

  • Attractive compensation
  • Assured allowances
  • Leave credits
  • Overtime Pay
  • Night differential benefits
  • HMO, covering one free dependent
  • 13th-month salary bonus
  • We provide the necessary equipment

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