Client Advisor

2 weeks ago

Manila, National Capital Region, Philippines Gucci Singapore Pte Ltd Full time ₱250,000 - ₱500,000 per year

RESPONSIBLITIES:

Sales & Client Service

  • Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication
  • Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty
  • Proactive achievement of monthly sales objectives
  • Follow-up on client enquiries and requests, including after sales services, proactively and independently
  • Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs
  • Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information
  • Exercise team work and collaboration to ensure that client needs are placed at top priority

Visual Merchandising Management

  • Collaboration with the Visual Merchandising team to maintain and upkeep VM to be aligned with the WW visual guidelines

Operations

  • Adhere to all in-store SOPs
  • Assist with cashiering and daily closing settlement
  • Stocks receiving and packing in the respective categories assigned
  • All other related duties as assigned by the Store Manager

Inventory Control

  • Conduct category scans for inventory purposes
  • Assist with stock maintenance and cycle counts
  • Replenishment of display merchandise as required

Requirements:

  • Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion
  • Customer service oriented and driven in sales
  • Independent individual with strong decision making skills
  • Inquisitive mindset with the ability to engage
  • Passionate in growing a career within the luxury fashion industry

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