Director of Operations

8 hours ago

Quezon City, National Capital Region, Philippines Worldwide Healthstaff Solutions Full time ₱2,000,000 - ₱2,500,000 per year

The Director of Operations for Legal Ops and Case Management is responsible for overseeing the strategic and operational management of the Case Management and Legal Operations' processes, systems, and workflows. This role ensures efficiency, compliance, and scalability across legal operations, while driving innovation through technology and process improvement.  

Key Responsibilities:

Strategic Leadership

  • Develop and implement operational strategies for legal operations and case management aligned with organizational objectives.

  • Drive continuous improvement initiatives to optimize workflows, reduce errors, and enhance productivity.

  • Collaborate with senior leadership to forecast resource needs and budget planning.

Operations Management

  • Oversee day-to-day operations, ensuring efficiency, compliance, and quality standards.

  • Establish and monitor KPIs to track operational success and identify areas for improvement.

  • Manage Client and Candidate Escalations

Legal Services Oversight

  • Oversee the end-to-end delivery of legal services, including petition preparation, document review, and management of legal inquiries. Ensure timely and accurate responses to all client-related legal matters.

  • Maintain and monitor the accuracy and currency of all Clients' legal documentation to ensure compliance and operational integrity

Technology & Innovation

  • Evaluate and implement legal technology solutions, including AI-driven tools for document review and workflow automation.

  • Partner with IT and legal teams to ensure data security and system integration.

Team Leadership & Development

  • Manage and mentor a team of legal operations professionals and case managers.

  • Foster a culture of collaboration, accountability, and continuous learning.

Qualifications:

Education:

  • Graduate of any Bachelor's Degree course
  • JD or equivalent legal degree preferred; MBA or advanced degree in business/operations is a plus.

Experience:

  • 10+ years in legal operations, case management, or related field.
  • Proven track record in process optimization and technology implementation.
  • Experience managing cross-functional teams and large-scale projects.

Skills:

  • Strong analytical and problem-solving abilities.
  • Excellent communication and stakeholder management skills.
  • Proficiency in legal tech platforms

  • Director Of Operations

    2 weeks ago

    Quezon City, National Capital Region, Philippines Aickman & Greene Full time ₱1,200,000 - ₱3,600,000 per year

    We are seeking an experienced and strategicOperations Directorto lead and optimize our operational activities within the telecommunications sector. The ideal candidate will bring deep industry knowledge, operational excellence, and a data-driven approach to drive efficiency, improve service delivery, and support business growth. This role plays a critical...

  • Operations Director

    7 hours ago

    Quezon City, National Capital Region, Philippines Athena Full time ₱2,000,000 - ₱2,500,000 per year

    At Athena, we empower possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. We clear the way by pairing exceptional Philippine-based EAs with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater...

  • Site Operations Director

    1 week ago

    Quezon City, National Capital Region, Philippines ibex Full time ₱1,500,000 - ₱3,000,000 per year

    The Operations/Site Director (Cyberpark) will be responsible for managing the offshore customer services operation for various clients. This individual will work with the Client and will be responsible for the successful implementation and migration of the Client's customer services. The Director will ultimately manage these accounts and oversee the...

  • Associate Director, Operations

    2 days ago

    Quezon City, National Capital Region, Philippines SupportNinja Full time ₱2,000,000 - ₱2,500,000 per year

    Work Set Up: Hybrid (Must be willing to go onsite at least once-a-month at the Sanctum, SM North EDSA, QC)The Associate Director of Service Delivery (for Key Account Operation) is a vital part of the management team supporting a SaaS-based CX organization.  This role focuses on leading the strategic planning and execution, directly supporting the Sr....

  • Operations Director

    2 days ago

    Quezon City, National Capital Region, Philippines Intelassist Full time ₱170,000 - ₱200,000

    Employment Type: Full-Time EmploymentWork Setup: 100% OnsiteWork Schedule: Night Shift (Following U.S. Time Zone)Location: Eastwood, Libis, Quezon CitySalary Package: 170,000 PHP to 200,000 PHP/MonthlyJob DescriptionThe Operations Director will lead high-performing teams across a diverse portfolio, including Accounting, Architecture & Engineering, Customer...

  • Director- Investment Operations

    1 week ago

    Quezon City, National Capital Region, Philippines Aumtrend Full time ₱1,800,000 - ₱2,400,000 per year

    Role : Director - Investment Operations (Investment Accounting)Company : One of the global client -Insurance companyLocation : Quezon city - UP TechnoHub ]]Work Setup : Hybrid - 3 days onsite/weekSchedule: Mid ShiftPermanent position & Direct Hiring by the clientEducationRelevant undergraduate degree in Business Administration, Finance, or...

  • Director for Technical Services and Operations

    2 days ago

    Quezon City, National Capital Region, Philippines TapTalent Full time ₱100,000 - ₱200,000 per year

    We're Hiring: Director for Technical Services and Operations We are looking for a seasoned Director for Technical Services and Operations to lead our technical teams in Quezon City, Philippines. The ideal candidate will possess extensive experience in managing operations, implementing technical strategies, and driving organizational efficiency. Location:...

  • Investment Operations Director

    2 days ago

    Quezon City, National Capital Region, Philippines John Clements Consultants, Inc. Full time $120,000 - $180,000 per year

    Investment Operations DirectorPosition OverviewThe Investment Operations director will support the day-to-day processing and transformation of our function. The Investments business is on a multi-year journey to drive digitization, automation, and improve straight-through processing while leveraging our global hub for end-to-end functions.Our client is...

  • Clinical Operations Director

    2 days ago

    Makati City, National Capital Region, Philippines TapTalent Full time ₱2,000,000 - ₱2,500,000 per year

    We're Hiring: Clinical Operations Director We are seeking a skilled and passionate Clinical Operations Director to lead our clinical operations team in driving excellence in patient care and operational efficiency. The ideal candidate will have a strong background in clinical operations, demonstrating leadership and strategic thinking to enhance our...

  • Sales Director

    2 weeks ago

    Quezon City, National Capital Region, Philippines Empire East Land Holding Inc. Full time ₱1,500,000 - ₱2,500,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time hybrid role for a Sales Director located in Quezon City, with some work-from-home flexibility. The Sales Director will be responsible for overseeing the sales operations, managing customer service, directing team activities and driving sales development efforts....