Billing and Collections Analyst
2 days ago
Responsibilities
Prepare and issue accurate invoices for customers in a timely manner
Verify billing data and ensure completeness and accuracy before invoicing
Proactively monitor aging reports, follow up on delinquent accounts and managing A/R
collections
Perform outreach to customers with aged invoices to resolve payment issues
Reconcile accounts receivable balances and update customer accounts
Analyze billing data to identify trends discrepancies and areas for improvement
Generate and distribute regular billing reports to management
Address and resolve customer inquiries and disputes related to billing
Collaborate with the sales and customer service teams to ensure customer satisfaction
Ensure compliance with company policies, industry regulations and accounting
standards
Participate in the month end close process related to the order to cash function
Manage assigned portfolio of clients by telephone and email to exceed monthly
collection goals
Support staff accountant, assisting with accounting tasks and responsibilities as needed
Assist with Ad hoc projects related to internal initiatives
Handle inbound/outbound calls
Qualifications
Proven experience in billing, accounts receivable, or a similar finance role
Proficiency in MS Office and advanced excel skills
Strong analytical and problem-solving skills
Excellent attention to detail and organizational skills
Effective communications and customer service skills
Ability to work independently and as part of a team
Bachelor's degree preferred in Accounting, Finance or a related field
Minimum of 3+ years of related experience in Billing/Accounting/Finance
Experience with NetSuite and is a plus
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