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Credit and Collection Officer
2 weeks ago
About the Role
We are looking for a detail-oriented and proactive Credit and Collection Associate to join our Finance team. The role involves ensuring timely collection of payments, maintaining accurate customer records, and supporting credit control processes to help maintain healthy cash flow for the company.
Key Responsibilities
- Monitor customer accounts to ensure payments are up to date.
- Prepare and issue Statements of Account (SOA) and collection reports.
- Coordinate with the sales department for account reconciliations and payment issues.
- Evaluate customer credit applications and assist in credit limit recommendations.
- Maintain accurate records of collections and credit transactions.
- Assist in resolving billing disputes in a professional and timely manner.
- Support month-end closing activities related to accounts receivable.
Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration, or related field.
- At least 1–2 years of experience in credit and collection or accounts receivable (fresh graduates with strong academic background may be considered).
- Knowledge of basic accounting principles and collection practices.
- Proficient in Microsoft Excel and other MS Office applications.
- Strong communication and negotiation skills.
- High attention to detail, accuracy, and confidentiality.
- Ability to work independently and manage multiple accounts.
- Customer-focused with a professional demeanor.