Concierge

1 hour ago

Taguig, National Capital Region, Philippines Ayala Property Management Corporation (APMC) Full time ₱250,000 - ₱350,000 per year

Job Qualifications:

  • Graduate of any 4-year course (preferably in Tourism)
  • Strong communication skills for directly contacting unit owners
  • Experience in accurately recording and classifying concerns reported by unit owners for proper documentation and follow-up
  • Skilled in monitoring and ensuring customer satisfaction through survey responses
  • Good in English communications
  • With customer service skills

Job Responsibilities:

  • Contacts directly to the unit owner.
  • Ensures to provide updates to the status of pending, ongoing, and closed concerns daily.
  • Asks client for access during initial inspection and repair.
  • Informs Project Leads and Specialist regarding the raised concerns within the day.
  • Records the classification of concern raised by unit owner within the day.
  • Monitor and ensure customer survey response.
  • Provides database of contact of accredited contractor.

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