Virtual Assistant

2 days ago

Manila, National Capital Region, Philippines Cool Blue VA Full time

Dental Virtual Assistant – Insurance

Are you an experienced Dental Assistant looking for a remote opportunity that offers flexibility and growth potential? Look no further

Position: Dental Virtual Assistant

Location: Remote

Coolblue VA is expanding our team and seeking a skilled Dental Virtual Assistant to help us provide outstanding service and support to our clients.

Responsibilities
  • Provide administrative assistance to our dental team, including scheduling appointments, managing patient records, and handling billing inquiries
  • Check insurance verification and authorizations for dental procedures
  • Assist with virtual consultations and follow-ups to ensure a seamless patient experience
  • Manage communication channels, including email, phone calls, and online chat, addressing patient inquiries promptly and professionally
  • Coordinate with dental suppliers and vendors to ensure timely delivery of supplies and equipment
  • Support marketing efforts, including social media management and content creation
Requirements
  • Proven experience as a Dental Virtual Assistant for at least a year or have at least worked in a BPO/VA agency handling Dental Insurance for at least a year
  • Experience with US dental insurance is a must
  • Proficiency in US dental software and administrative tasks
  • Excellent communication and customer service skills
  • Ability to work independently and manage time effectively in a remote setting
  • Strong attention to detail and organizational skills
  • Amenable to start at $4.5/hr starting salary
  • LOCAL DENTAL ASSISTANT/DENTAL MEDICINE NOT ACCEPTED

Device Requirements:

  • Dual-monitor setup (laptop/PC + backup device)
  • Windows 11, 8GB RAM, i5 processor minimum
  • For Mac: Apple Silicon (M1, M2, M3) or Intel-based Mac equivalent

Internet & Power Requirements:

  • Internet speed of at least 50 Mbps, with a backup option (pocket Wi-Fi or prepaid acceptable)
  • You must have a power backup (UPS, generator, alternative power source, or backup laptop)
Benefits
  • Remote work flexibility – work from the comfort of your home
  • Competitive salary based on experience and qualifications
  • Opportunities for professional development and growth within the company
  • Collaborative and supportive team environment

Apply today and take the next step in your remote dental career

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