Data & Systems Operations Analyst

2 weeks ago

Manila, Philippines STAFFVIRTUAL Full time

Job Title: Data and Systems Operations Analyst Overview: The Data & Systems Operations Analyst plays a key role in supporting data accuracy, systems performance, and operational efficiency across the organization. This role focuses on gathering, reconciling, and maintaining data from third-party sales channels, online ordering systems, and delivery platforms, while also providing support for various POS, accounting, and business systems used by both clients and internal teams. The ideal candidate is a fast learner, tech-savvy, and detail-oriented problem solver who enjoys working with data, systems, and people to keep operations running smoothly.Responsibilities: Collect, validate, and reconcile data from third-party sales, delivery, and online ordering platforms (e.g., DoorDash, Uber Eats, Toast, etc.) to ensure accurate integration into accounting systems.Investigate and troubleshoot discrepancies, data flow issues, and system syncing errors across multiple platforms.Support clients and internal teams in resolving issues with POS, accounting, and other connected systems.Collaborate with accounting, IT, and operations teams to maintain reliable data processes and improve system integrations.Assist in onboarding new clients and systems, including setup, data mapping, and verification of integrations.Create and maintain documentation for workflows, troubleshooting steps, and best practices.Develop and maintain Excel-based reports and dashboards for data reconciliation and performance tracking.Identify opportunities to automate and streamline manual data or reporting processes.Qualifications: Fast learner who can quickly adapt to new systems and processes.Strong ability to analyze, investigate, and troubleshoot issues across multiple systems.Must be comfortable with technology and various software platforms (not required to be an IT expert).Understanding of basic accounting principles and how transactional data flows through accounting systems.Highly organized and detail-oriented, with excellent time management skills.Strong communication skills, both written and verbal, for interacting with clients and team members.Advanced Excel skills (data manipulation, formulas, pivots, lookups, etc.). Experience with Restaurant365 (R365) preferred but not required.Bachelors degree in Accounting, Business, Information Systems, or related field, or equivalent experience.Schedule: Night Shift Setup: Remote Why Join STAFFVIRTUAL? Competitive compensation and benefits packageHMO Day 1 + FREE dependent coverageDe minimis and allowancesAttendance bonusPaid time offsCompany-provided work setup (laptop, monitor, accessories)Training, career growth, and global exposureA collaborative and supportive team culture If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, wed love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL

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