Call Center Quality Manager

TASQ is urgently looking to fill an on-site position for a Quality Manager (Alabang). The pre-screening interview will be conducted over the phone. About the job Quality Manager (Alabang) Responsibilities: Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality...

TASQ is looking to fill an on-site position for a Quality Manager in Alabang immediately. The pre-screening interview will take place over the phone. Overview Quality Manager (Alabang) - on-site position with responsibilities spanning process design, quality compliance, and continuous improvement. Responsibilities Responsible for designing new processes for...

Job Description Position: Customer Service Representative/Call Center Agent Location: Quezon City Provide satisfactory service to customers by fixing problems and offering solutions through calls, messages, and emails. Employee Recognition and Rewards Performance Bonus, Incentives Government Mandated Benefits Inclusion of government mandated benefits is...

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

About the job Associate Quality Specialist (Alabang) | Onsite Responsibilities: Execute Transaction and call monitoring in line with agreed service quality plan. Provide coaching and feedback to agents. Perform RCAs and report findings to Operations to develop actions for mitigation. Identify Training needs and work collaboratively. Participate in...

IGT Solutions Muntinlupa City, National Capital Region, Philippines Head of Quality IGT Solutions Muntinlupa City, National Capital Region, Philippines Get AI-powered advice on this job and more exclusive features. Graduate of any Bachelor’s degree, can be Undergraduate or finished Senior High School with at least 15 years of working in BPO/Call Center -...

Call Center Representative - Alorica Alabang Site TalentLink Outsourcing On-site - Muntinlupa • High/Senior High School • Full-time Job Description Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve customer issues and complaints efficiently. Maintain detailed records of customer...

TASQ needs a call center assistant quality manager to work on-site in Alabang. Requirements: '- Process Management - Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. identify the internal pain areas in client processes and build robust controls around them. - Client Management Relationship - Participate...

We are currently seeking motivated and customer-oriented individuals to join our team as Call Center Representatives in our Alabang site. Compensation and Benefits: Base Salary: Up to 29,000 Commission: Up to 22,000 Competitive compensation package and performance-based incentives Qualifications: Open to candidates with or without prior BPO experience BPO...

About the job: Quality Assurance Manager (Alabang) | Onsite Work Setup: Alabang (Onsite) Responsibilities: Process Management: Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. Identify the internal pain areas in client processes and build robust controls around them. Process Control &...