Call Center Quality Manager

TASQ is looking to fill an on-site position for a Quality Manager in Alabang immediately. The pre-screening interview will take place over the phone. About the job Quality Manager (Alabang) Responsibilities: Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality...

TASQ is looking to fill an on-site position for a Quality Manager in Alabang immediately. The pre-screening interview will take place over the phone. Overview Quality Manager (Alabang) - on-site position with responsibilities spanning process design, quality compliance, and continuous improvement. Responsibilities Responsible for designing new processes for...

We're looking for an enthusiastic and personable Call Center Agent to become the face of our support team. In this role, you'll be the go-to person for customer questions and concerns addressing inquiries, troubleshooting problems, and offering assistance through phone. Requirements With 6 months call center experience Good verbal communication skills and...

Responsibilities Respond to customer inquiries and provide accurate information. Manage customer accounts and handle customer complaints effectively. Utilize CRM systems to document interactions and updates. Work collaboratively with team members to achieve performance targets. Participate in training sessions to enhance product knowledge and communication...

Overview On-site position in Muntinlupa. Full-time role requiring High/Senior High School education, with no prior experience necessary and on-the-job training provided. Responsibilities Answer inbound calls and assist customers with inquiries. Resolve issues and provide effective solutions promptly. Maintain accurate records of customer interactions....

Keep the conversation flowing with crystal-clear connections! Job Summary We are seeking a skilled IT Engineer (Voice & Telephony) to support, manage, and enhance our call center’s voice and telephony infrastructure. The role will ensure seamless, reliable, and high-quality communication systems that empower our teams to deliver exceptional customer...

Overview Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience. Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our...

Job Description Position: Customer Service Representative/Call Center Agent Location: Quezon City Provide satisfactory service to customers by fixing problems and offering solutions through calls, messages, and emails. Employee Recognition and Rewards Performance Bonus, Incentives Government Mandated Benefits Inclusion of government mandated benefits is...

Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We’re looking for enthusiastic Remote Call Center...

Call Center Representative - Alorica Alabang Site TalentLink Outsourcing On-site - Muntinlupa • High/Senior High School • Full-time Job Description Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve customer issues and complaints efficiently. Maintain detailed records of customer...