Head of Quality
7 days ago
IGT Solutions Muntinlupa City, National Capital Region, Philippines Head of Quality IGT Solutions Muntinlupa City, National Capital Region, Philippines Get AI-powered advice on this job and more exclusive features. Graduate of any Bachelor’s degree, can be Undergraduate or finished Senior High School with at least 15 years of working in BPO/Call Center - customer service/sales/travel is required. Experience in building and managing the delivery center. Must have at least 5 years of experience in Quality. At least 10 years in BPO setup is a must with coaching, training, and motivating employees required. Strong knowledge of travel domain. Experience in GDS systems is preferred, but not required. Proficiency in MS Office, especially Excel, Word, and PowerPoint. Strong leadership and people skills, as well as performance management know-how to consistently meet KPIs and tasks. Six Sigma certification (at least Green Belt) and COPC are a plus Amenable to work onsite in Alabang, flexible in shifting or rotational schedule within 24/7 work hours. Can interact with senior management at a client and/or within IGT, involving matters that may require acceptance of an alternate approach. Project management experience is a plus. Seniority level Director Employment type Full-time Job function Quality Assurance and Management Industries Telephone Call Centers Referrals increase your chances of interviewing at IGT Solutions by 2x Get notified about new Head of Quality Assurance jobs in Muntinlupa City, National Capital Region, Philippines . #J-18808-Ljbffr
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Head of Finance Shared Services
2 weeks ago
Muntinlupa, Philippines Michael Page Full timeLeadership role Growing organization About Our Client The hiring company is a large organization operating within the health and safety industry. They are well-established and focus on providing high-quality products and services. The company values operational excellence and innovation to maintain its strong presence in the market. They are hiring for a...
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Head of Operation
1 day ago
Muntinlupa, Philippines Cermati.com Full timeJob DescriptionFormulate business strategy with others in the executive team Design policies that align with overall strategy Implement efficient processes and standards Coordinate operation team and find ways to ensure customer retention Ensure compliance with local and international laws (e.g. data protection) Oversee the implementation of technology &...
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QUALITY ASSURANCE SUPERVISOR
3 weeks ago
Muntinlupa, Philippines ADEC INNOVATIONS HEALTHCARE, INC Full timeJOB SUMMARY Under the supervision of the Quality and Training Manager/Director of Operations/BU Head, this key position handles the quality team to ensure that standards are upheld, and data are managed efficiently for effective identification of areas of improvement. JOB RESPONSIBILITIES 1. Attend management and client calls to report key information and...
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Vice President, Head of Human Resources
2 weeks ago
Muntinlupa, Philippines MUFG Americas Full timeDo you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term...
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Assistant Manager
5 days ago
Muntinlupa, Philippines Filinvest Group Full timePOSITION SUMMARY: Under the general guidance and within the limits of Chroma Hospitality, Inc. policies, procedures, and manuals; the Assistant Manager-Operations is responsible for ensuring the quality of products and services of the managed hotels. With focus on Rooms Division, the Assistant Manager will provide assistance to Rooms Division heads in...
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Assurance Manager
6 days ago
Muntinlupa, Philippines Absa Bank Full timeAbsa Group, Muntinlupa City, National Capital Region, Philippines Assurance Manager Absa Group Muntinlupa City, National Capital Region, Philippines 2 weeks ago Be among the first 25 applicants Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and...
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Assistant Manager
6 days ago
Muntinlupa, Philippines Filinvest Group Full timePOSITION SUMMARY: Under the general guidance and within the limits of Chroma Hospitality, Inc. policies, procedures, and manuals; the Assistant Manager-Operations is responsible for ensuring the quality of products and services of the managed hotels. With focus on Rooms Division, the Assistant Manager will provide assistance to Rooms Division heads in...
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Assurance Manager
3 weeks ago
Muntinlupa, Philippines Absa Group Full timeAbsa Group is seeking an experienced professional to join their team in Muntinlupa City, National Capital Region, Philippines. Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to...
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Muntinlupa, Philippines Filinvest Group Full timeJob descriptionThe Frontline, Collections and Ledger Management Section Team Lead closely monitors the daily productivity of staffs to ensure that all accounts endorsed for callout will be contacted in all efforts means. Ensures that key service levels and other key objectives are achieved; policies and process metrics are being followed on a daily basis;...
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Muntinlupa, Philippines Filinvest Group Full timeJob description The Frontline, Collections and Ledger Management Section Team Lead closely monitors the daily productivity of staffs to ensure that all accounts endorsed for callout will be contacted in all efforts means. Ensures that key service levels and other key objectives are achieved; policies and process metrics are being followed on a daily basis;...