Client & Talent Success Lead

2 weeks ago

Manila, Philippines OpsArmy Full time

Role Overview OpsArmy is hiring a Client & Talent Success Lead to serve as the trusted partner for both our clients and the offshore talent supporting their teams. You will own the end-to-end relationship experience ensuring that clients receive consistent, high-quality service while helping our talent succeed, grow, and stay highly engaged. This role is perfect for someone who is naturally people-focused, proactive, articulate, and passionate about developing others. You are the glue that keeps the client-talent partnership strong, healthy, and aligned. Apply here: https://operationsarmy.com/application What You'll Do Client Success & Relationship Ownership Serve as the primary point of contact for assigned clients.Build deep, trust-based relationships through regular check-ins and proactive communication.Understand client goals, align expectations, and prevent issues before they arise.Lead account health conversations and identify upsell/expansion opportunities. Talent Development & Retention Conduct coaching sessions, feedback loops, and 1:1 conversations with assigned talent.Identify performance gaps early and work with the talent to develop improvement plans.Support talent with any work-related concerns and ensure theyre equipped to succeed.Champion talent engagement and retention by building strong rapport and trust. Alignment & Issue Resolution Ensure client expectations and talent output are always aligned.Resolve misunderstandings, workflow challenges, and delivery issues before escalation.Act as the bridge between client feedback and talent performance improvement. Process Consistency Help document clear workflows and SOPs that support both talent and client success.Streamline communication processes and escalate issues when needed. Who You Are A strong communicator with exceptional emotional intelligence.Naturally great at building relationships and earning trust.Organized, reliable, and detail-oriented.Skilled in coaching, mentoring, and giving constructive feedback.Calm under pressure and solution-focused in high-stakes situations. Requirements 2-5 years in client success, account management, team leadership, HR, operations, or BPO environment.Experience managing remote or offshore teams is a strong advantage.Proven success in coaching, performance management, or people operations.Strong writing and communication skills (non-negotiable). Apply here: https://operationsarmy.com/application

  • Client Success Lead

    5 days ago

    Manila, Philippines OpsArmy Full time

    Job Description Client Success Lead Position Type: Full-TimeLocation: RemoteApply here: https://operationsarmy.com/application About the Role Were hiring a Client Success Lead who will bridge communication between our clients and the talent supporting them. This role focuses on relationship-building, talent support, issue resolution, and ensuring day-to-day...

  • Recruitment & Client Success Lead

    2 weeks ago

    Manila, National Capital Region, Philippines Tavor Perry Full time ₱900,000 - ₱1,200,000 per year

    About the RoleDo you enjoy connecting great talent with great opportunities? We're hiring a Recruitment & Client Success Lead to handle both recruitment and client coordination in a fast-paced, collaborative environment. This role blends talent acquisition, administrative management, and client communication — perfect for someone who values variety and...

  • Talent Management Business Partner

    3 weeks ago

    Manila, Philippines Cielo Talent Full time

    Company Description Are you ready to accelerate your career? Join Cielo as a Talent Management Business Partner! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise...

  • Client Success

    2 weeks ago

    Manila, National Capital Region, Philippines InsideOut Full time $9,600 - $12,000 per year

    IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:JOB TITLEClient Success & Operations SpecialistJOB IDSTEKYL1INDUSTRYCoaching BusinessLOCATIONLATAM / PH / South Africa / Egypt (Anywhere as long as they don't have strong accent)JOB STATUSPart Time 25 hrs a week to startWORK SCHEDULE10am-3pm / 11am-4pm ESTSALARY$8 to $10TARGET START DATEASAPRole...

  • Client Success

    2 weeks ago

    Manila, National Capital Region, Philippines Inside Out Full time $8 - $10

    ** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED: JOB TITLE Client Success & Operations SpecialistJOB IDSTEKYL1 INDUSTRYCoaching BusinessLOCATIONLATAM / PH / South Africa / Egypt (Anywhere as long as they don't have strong accent)JOB STATUSPart Time 25 hrs a week to startWORK SCHEDULE10am-3pm / 11am-4pm ESTSALARY$8 to $10TARGET START...

  • Client Success Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Launcher Careers Full time ₱108,000 - ₱180,000 per year

    About Offshore LaunchOffshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.Why Join Offshore Launch?Impact the growth and success of small...

  • Client Success Manager, Europe

    4 weeks ago

    Manila, Philippines Enshored LLC Full time

    Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business’ optimal growth potential, may it be from the ground up or by innovative transformation. Our team is composed...

  • Client Success Executive

    3 weeks ago

    Manila, Philippines Propelrr Full time

    Propelrr Manila, National Capital Region, Philippines Client Success Associate As a Client Success Associate (CSA), your role focuses on optimizing lead generation systems and building strong client relationships to drive sales conversions. Build and optimize lead generation systems and processes to increase lead-to-sales conversion; Generate leads and build...

  • Client & Talent Operations Manager

    1 week ago

    Manila, Philippines OpsArmy Full time

    Role Overview We are seeking a highly organized and people-focused Client & Talent Operations Manager to oversee client relationships and manage a team of remote talents. You will be responsible for ensuring smooth service delivery, maintaining strong relationships with both clients and talents, and driving operational efficiency across all processes. This...

  • Talent Acquisition Sourcing Specialist

    4 weeks ago

    , Metro Manila, Philippines Solve by Talent Full time

    Talent is a global leader in digital and technology recruitment. With over 300 employees, 10 offices and revenue of $1billion, we are on a mission to build a better world of work for all - and you can be a part of it! We know what really matters: development, flexibility, recognition, and purpose. And that's just what we offer. Of course, you can expect some...