BPO WFM Manager

7 days ago

Cebu City, Philippines TASQ Staffing Solutions Full time

About the job WFM Manager (Cebu) | Onsite Nature Of the Account: Support and Leadership Start Date: ASAP Work Arrangement: 100% Onsite | Cebu Shift Schedule | Restdays: US Business hours Educational Requirement: College Graduate Work Experience: At least 5 to 7 years relevant experienceAt least 2 years of supervisory experienceAdvanced Excel experience (VLOOKUP, Pivot Table, etc.)Report and dashboards creation Requirements: Good working knowledge of computer i.e., MS-Office, Above average MS Excel knowledge is required.Excellent verbal & written communication & presentation skillsGood Interpersonal & people management skills with good problem solving approach.Expert knowledge of service proceduresGood analytical skills for MIS, number crunching & reporting to internal & external customers.WFM Tool Competency (IEX, eWFM , etc..)RTA/ MIS Experience is advantageous.Can work with minimal supervision and has initiative.

  • BPO WFM Manager

    7 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱2,000,000 - ₱2,500,000 per year

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    4 days ago

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    1 day ago

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    7 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱1,500,000 - ₱2,500,000 per year

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