Project Assistant AU Telco
6 days ago
Job description Key Responsibilities: Assist in the end-to-end management of telecommunications service delivery, from order initiation to completion.Use Monday.com to track project timelines, allocate tasks, monitor progress, and ensure accountability.Manage project communications and documentation using Halo PSA and other internal systems.Coordinate with internal technical teams, suppliers, and vendors (including TPG Telecom) to fulfill installation and provisioning requirements.Maintain accurate data in Zoho CRM, ensuring real-time project visibility and smooth handover between teamsIdentify potential delays, risks, or conflicts in project delivery and escalate or recommend mitigation strategiesPrepare and distribute project status updates, reports, and meeting summariesAssist the Project Manager in maintaining project compliance with internal standards and client SLAsSupport administrative duties including scheduling, documentation control, and stakeholder follow-ups Qualifications & Experience: Bachelors degree in Project Management, Telecommunications, Business, or a related fieldMinimum 6 to 12 months experience in a telco project coordination or service delivery role with Australian companiesProficiency in Monday.com for project workflow and task managementExperience with Halo PSA and Zoho CRM preferredFamiliarity with TPG Telecom ordering, provisioning, or escalation processes is a significant advantageExceptional organizational skills and attention to detailStrong communication and interpersonal skills for dealing with vendors, clients, and cross-functional teamsAbility to prioritize tasks and adapt to shifting project demands in a fast-paced environmentProven problem-solving abilities and a proactive mindset Work Setup & Schedule: Location: Gear Inc. Alabang Office in the PhilippinesShift & Work Hours: 6:00 AM - 3:00 PM Manila Time
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Service Delivery Project Coordinator
4 weeks ago
Muntinlupa, Philippines Gear Inc. Full timeService Delivery Project Coordinator (AU Telco) Gear Inc. Muntinlupa City, National Capital Region, Philippines Overview Gear Inc. is looking for a Project Officer for our AU Telco team. You will help manage project coordination and contribute to the success of critical initiatives. Responsibilities Assist in the end-to-end management of...
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Service Delivery Project Coordinator
4 weeks ago
Muntinlupa, Philippines Gear Inc Full timeOverview Gear Inc. is looking for a Project Officer for our AU Telco team. You'll help manage project coordination and contribute to the success of critical initiatives. Responsibilities Assist in the end-to-end management of telecommunications service delivery, from order initiation to completion. Use Monday.com to track project timelines, allocate...
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Quality Analyst
5 days ago
Muntinlupa, Philippines Gear Inc. Full timeQuality Analyst (AU Telco experience required) Gear Inc. Muntinlupa City, National Capital Region, Philippines Job Summary We are looking for an experienced Quality Analyst to join our Australian Telco project team. This role is responsible for monitoring and improving service quality, ensuring all customer interactions and delivery workflows meet AU Telco...
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Quality Analyst
1 week ago
Muntinlupa, Philippines Gear Inc Full timeJob Summary We are looking for an experienced Quality Analyst to join our Australian Telco project team.This role is responsible for monitoring and improving service quality, ensuring that all customer interactions and delivery workflows meet AU Telco standards.Its a great opportunity for candidates who want to grow toward coordination or service delivery...
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CS Team Lead
5 days ago
Muntinlupa, Philippines Gear Inc. Full timeCS Team Lead (AU Telco experience required) Gear Inc. Muntinlupa City, National Capital Region, Philippines Job Summary We are seeking a motivated Customer Service Team Lead to oversee daily operations for our Australian Telco client. The successful candidate will manage a team handling customer service and billing workflows, ensuring high-quality delivery...
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CS Team Lead
1 week ago
Muntinlupa, Philippines Gear Inc Full timeJob Summary We are seeking a motivated Customer Service Team Lead to oversee daily operations for our Australian Telco client.The successful candidate will manage a team handling customer service and billing workflows, ensuring high-quality delivery and SLA compliance.This role also offers the opportunity to transition into coordination and service delivery...
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Project Assistant AU Telco
5 days ago
Muntinlupa, Philippines Gear Inc Full timeJob description Key Responsibilities: Assist in the end-to-end management of telecommunications service delivery, from order initiation to completion. Use Monday.com to track project timelines, allocate tasks, monitor progress, and ensure accountability. Manage project communications and documentation using Halo PSA and other internal systems. Coordinate...
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Project Assistant AU Telco
7 days ago
Muntinlupa, Philippines Gear Inc Full timeJob description Key Responsibilities: Assist in the end-to-end management of telecommunications service delivery, from order initiation to completion.Use Monday.com to track project timelines, allocate tasks, monitor progress, and ensure accountability.Manage project communications and documentation using Halo PSA and other internal systems.Coordinate with...
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Project Assistant
7 days ago
Muntinlupa, Philippines Gear Inc Full timeKey Responsibilities: Assist in the end-to-end management of telecommunications service delivery, from order initiation to completion. Use Monday.com to track project timelines, allocate tasks, monitor progress, and ensure accountability. Manage project communications and documentation using Halo PSA and other internal systems. Coordinate with internal...
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Project Assistant
5 days ago
Muntinlupa, Philippines Gear Inc Full timeKey Responsibilities: Assist in the end-to-end management of telecommunications service delivery, from order initiation to completion. Use Monday.com to track project timelines, allocate tasks, monitor progress, and ensure accountability. Manage project communications and documentation using Halo PSA and other internal systems. Coordinate with internal...
