Quality Analyst

Key ResponsibilitiesAnswering incoming calls from customers in a professional and courteous manner.Listening actively to customers and asking probing questions to fully understand their needs and concerns.Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to...

Job Summary The Data Quality Analyst role is a critical function in any Client Relationship Management (CRM) system. Bringing all of an organization’s contacts into a central repository will shine a spotlight on duplicate and incomplete data. The task of cleaning up the data, merging duplicate contacts, eliminating duplicate data, and resolving...

About the job Medical Billing Quality Analyst Designation Quality Analyst Job Level Intermediate Department Medical Billing/AR Reporting to Senior Operations Manager PURPOSE OF THE POSITION The Quality Analyst (QA) in the Healthcare Accounts Receivable (AR) and Medical Billing team plays a critical role in maintaining service excellence by ensuring...

Quality Analyst (AU Telco experience required) Gear Inc. Muntinlupa City, National Capital Region, Philippines Job Summary We are looking for an experienced Quality Analyst to join our Australian Telco project team. This role is responsible for monitoring and improving service quality, ensuring all customer interactions and delivery workflows meet AU Telco...

Overview Position: Automation Quality Analyst Location: Muntinlupa, Philippines Work Mode: Hybrid (3 Days onsite, 2 days WFH) Responsibilities Design, develop, test, and maintain automated test solutions in a web-based environment using automation and scripting tools (e.g. Selenium WebDriver). Review requirements with emphasis on automation strategy and high...

Join to apply for the Quality Control Analyst Specialist – Physico Chem – Calauan Laguna-based role at BSFIL Technologies, Inc. 6 months ago Be among the first 25 applicants Join to apply for the Quality Control Analyst Specialist – Physico Chem – Calauan Laguna-based role at BSFIL Technologies, Inc. Develop, document, update and implement quality...

Quality Assurance & Performance Monitoring Audit a daily sample of billers' case transcripts. Document audit results in a standardized tracker and ensure completeness and consistency of findings. Identify patterns and recurring errors from audit results and escalate major discrepancies or compliance risks to Team Leads or Ops Managers. Collaborate with...

Job Information: A crucial position charged with preserving and improving the caliber of content moderation activities inside an organization is the Quality Analyst (QA). It will include managing the moderator performance evaluation, making sure content restrictions are followed, and putting quality control measures in place. Location : Alabang ,Philippines...

We're Hiring: Data Analyst! Job Description We are looking for a detail-oriented Data Quality Analyst to join our team. This role is responsible for managing customer and territory data, ensuring high levels of accuracy, integrity, and availability. You will also support the Regional Sales Analyst with data reporting and analysis for various business...

Roles Open: Sr. Analyst, Data Analysis (Individual Contributor ) Principal Analyst, Data Analysis (Individual Contributor ) Sr. Manager, Data Analysis Key Responsibilities: Build and manage data solutions, tools, and dashboards Perform advanced analytics, reporting, and automation for risk management Ensure data quality, governance, and security Translate...