Customer Success Operations Specialist
2 weeks ago
The Customer Success Operations Specialist will support the Global Customer Success Team by providing streamlined processes, data analysis, insights, and tools they need to effectively manage customer relationships and drive satisfaction, retention, and growth. Core Responsibilities: Data Analysis & Reporting Generate reports and build dashboards on customer health, usage, onboarding progress, and churn. Communicate key findings, progress updates, and strategic recommendations to the management team. Process Optimization & Data Management Standardize and update Customer Success processes such as onboarding, QBRs, renewals, and escalations. Document playbooks and customer lifecycle stages. Support data hygiene initiatives to ensure customer information remains accurate and up to date. Cross-functional Coordination Act as a bridge between Customer Success, Product, and Support teams to ensure a unified process around customer management. Training & Enablement Support the onboarding and continuous education of Customer Success team members on tools and best practices. Qualifications: Preferably with an account management or business development background. Any IT background or SaaS experience would be great Fresh graduates are welcome to apply
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Customer Success Operations Specialist
1 week ago
Pasig, Philippines Azeus Systems Limited Full timeThe Customer Success Operations Specialist will support the Global Customer Success Team by providing streamlined processes, data analysis, insights, and tools they need to effectively manage customer relationships and drive satisfaction, retention, and growth. Core Responsibilities: Data Analysis & Reporting Generate reports and build dashboards on customer...
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Customer Success Operations Specialist
7 days ago
Pasig, Philippines Azeus Systems Limited Full timeThe Customer Success Operations Specialist will support the Global Customer Success Team by providing streamlined processes, data analysis, insights, and tools they need to effectively manage customer relationships and drive satisfaction, retention, and growth. Core Responsibilities: Data Analysis & Reporting Generate reports and build dashboards on customer...
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Customer Success Operations Specialist
4 days ago
Pasig, National Capital Region, Philippines Azeus Systems Limited Full timeThe Customer Success Operations Specialist will support the Global Customer Success Team by providing streamlined processes, data analysis, insights, and tools they need to effectively manage customer relationships and drive satisfaction, retention, and growth. Core Responsibilities: Data Analysis & ReportingGenerate reports and build dashboards on...
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Customer Success Specialist
2 weeks ago
Pasig, Philippines Vector Solutions Full timeVector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector’s unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more. Our mission is to empower everyday heroes in the public, educational and commercial...
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Customer Success Specialist
6 days ago
Quezon City, National Capital Region, Philippines Sourcefit Full time ₱250,000 - ₱500,000 per yearWe are looking for an enthusiastic, technically minded and very personable member to join our Customer Success team in the role of Customer Success Specialist. Your role will involve interacting with Airbnb hosts, vacation rental property managers, and leaders in the hotel industry. As a Customer Success Specialist, your main objective will be to help...
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Customer Success Specialist
6 days ago
Makati City, National Capital Region, Philippines Rakso CT Full time $104,000 - $130,878 per yearWe're Hiring: Customer Success Specialist (Hybrid Setup)Are you passionate about helping customers succeed and building strong relationships? We're looking for a Customer Success Associate to join our team at Raksoct Enjoy the flexibility of a hybrid work setup while making a difference.What You'll Do:• Act as the primary point of contact for our...
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Customer Success Specialist
20 hours ago
Pasig, National Capital Region, Philippines MONEYME FINANCIAL GROUP Full time ₱1,500,000 - ₱3,000,000 per yearAbout MONEYME:MONEYME is a founder-led digital lender and Certified B Corporation. We challenge the traditional ways of credit and simplify the borrowing experience with digital-first experiences that meet the needs of modern consumers. We offer a range of fast, flexible, and competitively priced products that span our customers' credit lifecycle, including...
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Customer Success Specialist
20 hours ago
Pasig, National Capital Region, Philippines MONEYME Full time ₱1,200,000 - ₱2,400,000 per yearAbout MONEYME:MONEYME is a founder-led digital lender andCertified B Corporation. We challenge the traditional ways of credit and simplify the borrowing experience with digital-first experiences that meet the needs of modern consumers. We offer a range of fast, flexible, and competitively priced products that span our customers' credit lifecycle, including...
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Customer Success Specialist
3 weeks ago
Quezon City, Philippines SupportNinja Full timeWork Setup: Hybrid at the Sanctum, SM - North EDSA, Quezon City (5-6 weeks onsite training) Schedule: Flexible, including night shift Start Date: ASAP What does a day in the life of a Customer Success Specialist look like? Respond to inbound account-related questions directly, blending support with light-touch CSM work Own a portfolio of SMB...
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Customer Success Specialist
4 days ago
Pasig, National Capital Region, Philippines Dialpad Full time ₱1,200,000 - ₱2,400,000 per yearAbout DialpadDialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, Ai-driven insights. Visit to...