Customer Success Operations Specialist
1 week ago
The Customer Success Operations Specialist will support the Global Customer Success Team by providing streamlined processes, data analysis, insights, and tools they need to effectively manage customer relationships and drive satisfaction, retention, and growth. Core Responsibilities: Data Analysis & Reporting Generate reports and build dashboards on customer health, usage, onboarding progress, and churn. Communicate key findings, progress updates, and strategic recommendations to the management team. Process Optimization & Data Management Standardize and update Customer Success processes such as onboarding, QBRs, renewals, and escalations. Document playbooks and customer lifecycle stages. Support data hygiene initiatives to ensure customer information remains accurate and up to date. Cross-functional Coordination Act as a bridge between Customer Success, Product, and Support teams to ensure a unified process around customer management. Training & Enablement Support the onboarding and continuous education of Customer Success team members on tools and best practices. Qualifications: Preferably with an account management or business development background. Any IT background or SaaS experience would be great Fresh graduates are welcome to apply
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Customer Success Operations Specialist
4 weeks ago
Pasig, Philippines Azeus Systems Limited Full timeThe Customer Success Operations Specialist will support the Global Customer Success Team by providing streamlined processes, data analysis, insights, and tools they need to effectively manage customer relationships and drive satisfaction, retention, and growth. Core Responsibilities: Data Analysis & Reporting Generate reports and build dashboards on customer...
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Customer Success Operations Specialist
4 weeks ago
Pasig, Philippines Azeus Systems Limited Full timeThe Customer Success Operations Specialist will support the Global Customer Success Team by providing streamlined processes, data analysis, insights, and tools they need to effectively manage customer relationships and drive satisfaction, retention, and growth. Core Responsibilities: Data Analysis & Reporting Generate reports and build dashboards on customer...
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Customer Success Specialist
2 weeks ago
Quezon City, Philippines Beacon Solutions, Inc. Full timeCustomer Success Specialist playing a crucial role in managing the customer lifecycle and ensuring customers remain satisfied with the services and solutions delivered. As a Customer Success Specialist, the role involves working with the sales team, identifying opportunities to enhance the customer experience, and recognizing opportunities for further...
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CUSTOMER SUCCESS SPECIALIST- SUPPORT
3 weeks ago
Pasig, Philippines FIRST WORLD TRADER PROPRIETARY LIMITED TRADING AS EASYEQUITIES (PURPLE GROUP LTD.) Full timeAt Sesimi, we're revolutionizing the advertising industry, not by serving or selling ads, but by automating agencies. We have rapidly expanded from our Australian roots into the United States and Canada, and now we're on the hunt for a dynamic and driven Customer Success Specialist to join our Manila-based, Philippines team. This isn't just any Customer...
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Customer Success Specialist
3 days ago
Caloocan City, National Capital Region, Philippines FrankieOne Full time ₱1,200,000 - ₱2,400,000 per yearThe role You are a passionate Customer Success Specialist that ensures our clients receive the very best experience on every level. With a portfolio of cutting-edge start-up clients, you drive and refine our Small customer management framework in collaboration with others in the team. As a team member, you bring your experience and expertise to fore, driving...
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Customer Success Specialist
1 week ago
Pasig, National Capital Region, Philippines MicroSourcing Full time ₱30,000 - ₱60,000 per yearDiscover your 100% YOU with MicroSourcingPosition: Customer Success SpecialistLocation: Cyberscape Beta, Ortigas, Pasig CityWork setup & shift: Work From HomeYou'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance...
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Customer Success Specialist
3 days ago
Makati City, National Capital Region, Philippines Booth and Partners Full time ₱1,200,000 - ₱2,400,000 per yearCustomer Success SpecialistJob SummaryThe Customer Success Specialist (CSS) plays a pivotal role in building strong, trust-based relationships between Cluey Learning and its customers. This role goes beyond resolving enquiries — it is about uncovering the core issues impacting the customer experience, providing meaningful solutions, and ensuring customers...
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Customer Success Specialist
3 days ago
Davao City, Davao, Philippines Global Staff Network Full time ₱900,000 - ₱1,200,000 per yearPosition: Customer Success SupportSchedule: Monday to Friday, 6:00 AM 3:00 PM (Philippine Time)Location: Matina IT Park, Davao CityWork Setup: OnsiteOverviewWe are looking for a proactive and operationally minded Customer Success Specialist to join our growing team. In this role, you'll serve as one of the first points of contact for our customers resolving...
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Customer Success Specialist
2 weeks ago
Iloilo City, Philippines SMPL Full timeCompany Description At MySchoolSuite Inc., a division of HTS Technologies, we’re proud to partner with SMPL — a trusted operations and outsourcing solutions provider that helps organizations work smarter and scale faster. SMPL makes work simpler — literally! By outsourcing everyday tasks to its dedicated team of frontliners, SMPL helps businesses and...
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Customer Success Specialist-SaaS
3 days ago
Davao City, Davao, Philippines Global Staff Network Full timeJob Position: Customer Success SpecialistSchedule: Monday to Friday | 6:00 AM to 3:00 PM PH TimeSetup: OnsiteLocation: Matina IT Park, Davao CityAbout the RoleWere looking for a proactive and technically adept Customer Success Specialist to join our team. In this role, youll be the primary point of contact for new and existing customers, helping them...