
Customer Success Operations Specialist
10 hours ago
The Customer Success Operations Specialist will support the Global Customer Success Team by providing streamlined processes, data analysis, insights, and tools they need to effectively manage customer relationships and drive satisfaction, retention, and growth. Core Responsibilities: Data Analysis & Reporting Generate reports and build dashboards on customer health, usage, onboarding progress, and churn. Communicate key findings, progress updates, and strategic recommendations to the management team. Process Optimization & Data Management Standardize and update Customer Success processes such as onboarding, QBRs, renewals, and escalations. Document playbooks and customer lifecycle stages. Support data hygiene initiatives to ensure customer information remains accurate and up to date. Cross-functional Coordination Act as a bridge between Customer Success, Product, and Support teams to ensure a unified process around customer management. Training & Enablement Support the onboarding and continuous education of Customer Success team members on tools and best practices. Qualifications: Preferably with an account management or business development background. Any IT background or SaaS experience would be great Fresh graduates are welcome to apply
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Customer Success Operations Specialist
3 days ago
Pasig City, Philippines Azeus Systems Limited Full timeThe Customer Success Operations Specialist will support the Global Customer Success Team by providing streamlined processes, data analysis, insights, and tools they need to effectively manage customer relationships and drive satisfaction, retention, and growth. Core Responsibilities: Data Analysis & Reporting Generate reports and build dashboards on customer...
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Customer Success Specialist
6 days ago
Pasig, Philippines Vector Solutions Full timeVector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector’s unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more. Our mission is to empower everyday heroes in the public, educational and commercial...
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Customer Success Specialist
1 week ago
Pasig, National Capital Region, Philippines Vector Solutions Full time ₱1,200,000 - ₱2,400,000 per yearVector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector's unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more.Our mission is to empower everyday heroes in the public, educational and commercial...
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CUSTOMER SUCCESS SPECIALIST- SUPPORT
4 weeks ago
Pasig, Philippines FIRST WORLD TRADER PROPRIETARY LIMITED TRADING AS EASYEQUITIES (PURPLE GROUP LTD.) Full timeAt Sesimi, we're revolutionizing the advertising industry, not by serving or selling ads, but by automating agencies. We have rapidly expanded from our Australian roots into the United States and Canada, and now we're on the hunt for a dynamic and driven Customer Success Specialist to join our Manila-based, Philippines team. This isn't just any Customer...
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Pasig, Philippines Acquire Intelligence Full timeCustomer Success Specialist – Phone/Chat/Case Mgmt Join to apply for the Customer Success Specialist – Phone/Chat/Case Mgmt role at Acquire Intelligence Customer Success Specialist – Phone/Chat/Case Mgmt 4 days ago Be among the first 25 applicants Join to apply for the Customer Success Specialist – Phone/Chat/Case Mgmt role at Acquire Intelligence...
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Senior Customer Success Manager
6 days ago
Pasig, Philippines Eastvantage Business Solutions Inc. Full timeSenior Growth Manager (SaaS | SMB & Professionals) We’re seeking an experienced Senior Growth Manager for our SaaS client serving small businesses and professionals. This role will lead strategies to maximize paid subscriber growth and optimize Cost per Acquisition (CAC) through data-driven execution and cross-functional leadership. Key Responsibilities...
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Client Success Specialist, Enterprise Accounts
3 weeks ago
Pasig, Philippines PlanOmatic Full timeClient Success Specialist, Enterprise Accounts Join to apply for the Client Success Specialist, Enterprise Accounts role at PlanOmatic Client Success Specialist, Enterprise Accounts 1 day ago Be among the first 25 applicants Join to apply for the Client Success Specialist, Enterprise Accounts role at PlanOmatic About PlanOmatic:PlanOmatic provides...
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Customer Success Specialists-CA, CM, Pod Leader
4 weeks ago
Pasig, Philippines Acquire Intelligence Full timeCustomer Success Specialists-CA, CM, Pod Leader Join to apply for the Customer Success Specialists-CA, CM, Pod Leader role at Acquire Intelligence Continue with Google Continue with Google Customer Success Specialists-CA, CM, Pod Leader 2 weeks ago Be among the first 25 applicants Join to apply for the Customer Success Specialists-CA, CM, Pod Leader role...
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Senior Customer Success Manager
2 weeks ago
Pasig, National Capital Region, Philippines Eastvantage Business Solutions Inc. Full time ₱1,500,000 - ₱2,500,000 per yearSenior Growth Manager (SaaS | SMB & Professionals)We're seeking an experienced Senior Growth Manager for our SaaS client serving small businesses and professionals. This role will lead strategies to maximize paid subscriber growth and optimize Cost per Acquisition (CAC) through data-driven execution and cross-functional leadership.Key ResponsibilitiesDevelop...
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Senior Customer Success Trainer
6 days ago
Pasig, Philippines TalentPop App Full timeTalentPop is looking for a Senior Customer Success Trainer to champion our agents' professional development and ensure they deliver world-class support for our eCommerce clients. If you have a passion for building talent, a proven track record in a BPO environment, and deep expertise in customer service platforms, you will be the key to our team's success....