Customer Success Operations Specialist
3 weeks ago
The Customer Success Operations Specialist will support the Global Customer Success Team by providing streamlined processes, data analysis, insights, and tools they need to effectively manage customer relationships and drive satisfaction, retention, and growth. Core Responsibilities: Data Analysis & Reporting Generate reports and build dashboards on customer health, usage, onboarding progress, and churn. Communicate key findings, progress updates, and strategic recommendations to the management team. Process Optimization & Data Management Standardize and update Customer Success processes such as onboarding, QBRs, renewals, and escalations. Document playbooks and customer lifecycle stages. Support data hygiene initiatives to ensure customer information remains accurate and up to date. Cross-functional Coordination Act as a bridge between Customer Success, Product, and Support teams to ensure a unified process around customer management. Training & Enablement Support the onboarding and continuous education of Customer Success team members on tools and best practices. Qualifications: Preferably with an account management or business development background. Any IT background or SaaS experience would be great Fresh graduates are welcome to apply
-
Customer Success Operations Specialist
3 weeks ago
Pasig, Philippines Azeus Systems Limited Full timeThe Customer Success Operations Specialist will support the Global Customer Success Team by providing streamlined processes, data analysis, insights, and tools they need to effectively manage customer relationships and drive satisfaction, retention, and growth. Core Responsibilities: Data Analysis & Reporting Generate reports and build dashboards on customer...
-
Customer Success Operations Specialist
2 days ago
Pasig City, Philippines Azeus Systems Limited Full timeThe Customer Success Operations Specialist will support the Global Customer Success Team by providing streamlined processes, data analysis, insights, and tools they need to effectively manage customer relationships and drive satisfaction, retention, and growth. Core Responsibilities: Data Analysis & Reporting Generate reports and build dashboards on customer...
-
Customer Success Specialist
4 weeks ago
Pasig, Philippines Vector Solutions Full timeVector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector’s unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more. Our mission is to empower everyday heroes in the public, educational and commercial...
-
Customer Success Specialist
1 week ago
Pasig, National Capital Region, Philippines Vector Solutions Full time ₱1,200,000 - ₱2,400,000 per yearVector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector's unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more.Our mission is to empower everyday heroes in the public, educational and commercial...
-
CUSTOMER SUCCESS SPECIALIST- SUPPORT
2 weeks ago
Pasig, Philippines FIRST WORLD TRADER PROPRIETARY LIMITED TRADING AS EASYEQUITIES (PURPLE GROUP LTD.) Full timeAt Sesimi, we're revolutionizing the advertising industry, not by serving or selling ads, but by automating agencies. We have rapidly expanded from our Australian roots into the United States and Canada, and now we're on the hunt for a dynamic and driven Customer Success Specialist to join our Manila-based, Philippines team. This isn't just any Customer...
-
Customer Success Specialist
2 weeks ago
Pasig, National Capital Region, Philippines MONEYME FINANCIAL GROUP Full time ₱1,500,000 - ₱3,000,000 per yearAbout MONEYME:MONEYME is a founder-led digital lender and Certified B Corporation. We challenge the traditional ways of credit and simplify the borrowing experience with digital-first experiences that meet the needs of modern consumers. We offer a range of fast, flexible, and competitively priced products that span our customers' credit lifecycle, including...
-
Customer Success Specialist
2 weeks ago
Pasig, National Capital Region, Philippines MONEYME Full time ₱1,200,000 - ₱2,400,000 per yearAbout MONEYME:MONEYME is a founder-led digital lender andCertified B Corporation. We challenge the traditional ways of credit and simplify the borrowing experience with digital-first experiences that meet the needs of modern consumers. We offer a range of fast, flexible, and competitively priced products that span our customers' credit lifecycle, including...
-
Customer Success Specialist
2 days ago
Pasig, National Capital Region, Philippines MicroSourcing Full time ₱30,000 - ₱60,000 per yearDiscover your 100% YOU with MicroSourcingPosition: Customer Success SpecialistLocation: Cyberscape Beta, Ortigas, Pasig CityWork setup & shift: Work From HomeYou'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance...
-
Senior Customer Success Manager
4 weeks ago
Pasig, Philippines Eastvantage Business Solutions Inc. Full timeSenior Growth Manager (SaaS | SMB & Professionals) We’re seeking an experienced Senior Growth Manager for our SaaS client serving small businesses and professionals. This role will lead strategies to maximize paid subscriber growth and optimize Cost per Acquisition (CAC) through data-driven execution and cross-functional leadership. Key Responsibilities...
-
CUSTOMER SUCCESS SPECIALIST
2 weeks ago
Pasig, Philippines FIRST WORLD TRADER PROPRIETARY LIMITED TRADING AS EASYEQUITIES (PURPLE GROUP LTD.) Full timeOverview CUSTOMER SUCCESS SPECIALIST - ACCOUNT COORDINATOR Make your next big career move by applying as KMC Solutions’ next CUSTOMER SUCCESS SPECIALIST - ACCOUNT COORDINATOR. The Account Coordinator at Sesimi is pivotal in ensuring that both Content Delivery and Compliance Management services are executed flawlessly. This role involves direct support to...