CUSTOMER SUCCESS SPECIALIST- SUPPORT
4 weeks ago
At Sesimi, we're revolutionizing the advertising industry, not by serving or selling ads, but by automating agencies. We have rapidly expanded from our Australian roots into the United States and Canada, and now we're on the hunt for a dynamic and driven Customer Success Specialist to join our Manila-based, Philippines team.
This isn't just any Customer Success role. You will be a crucial member of our customer support team, assisting clients across the North American region in English. Your primary responsibility will be to foster strong relationships with our customers, ensuring their questions and concerns are addressed promptly and effectively. Your collaborative spirit will also be valued as you work alongside our teams on the ground in North America and in the Philippines to enhance customer satisfaction and contribute to team-driven projects. Your role will be vital in upholding our reputation for excellent customer service as we continue to expand.
If you have a passion for improving processes through software, seeing customers succeed, and are willing to be hands-on in tools like Intercom and Aircall then we’re for you.
What makes us different? You'll have direct contact with Senior team members to help shape the growth and vision of the company. You'll be the vibrant first impression our clients encounter, bringing our brand's values to life with every interaction. This gives you a unique opportunity to make a real impact in a fast-growing software company. Are you ready to help us change the landscape of advertising? Come join Sesimi
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