BPO Associate Quality Specialist

About the job: Associate Quality Specialist (Alabang) | Onsite Responsibilities: Execute the transaction and call monitoring in line with the agreed service quality plan.Provide coaching and feedback to agents.Perform RCAs and report findings to Operations to develop actions for mitigation.Identify training needs and work collaboratively.Participate in...

Client Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years. Position: Senior Quality Associate Company Industry: BPO Company Location: Alabang, Muntinlupa Postal Code: 1781 Salary Offer: Php27,000-Php40,000 Work Schedule: Shifting Schedule Work Set Up: Onsite Job Requirements: ✨Bachelor’s degree...

Client Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years. Position: Senior Quality Associate Company Industry: BPO Company Location: Alabang, Muntinlupa Postal Code: 1781 Salary Offer: Php27,000-Php40,000 Work Schedule: Shifting Schedule Work Set Up: Onsite Job Requirements: ✨Bachelor’s degree...

About the job Associate Quality Specialist (Alabang) | Onsite Responsibilities: Execute Transaction and call monitoring in line with agreed service quality plan. Provide coaching and feedback to agents. Perform RCAs and report findings to Operations to develop actions for mitigation. Identify Training needs and work collaboratively. Participate in...

Job Title: Associate Quality Specialist Work setup: On-site in Alabang Shift Schedule: Shifting schedules Requirements: > Bachelor's Degree (any field) > 2 to 3 years of QA experience in BPO > Preferably available to start immediately Why Apply? HMO and Life Insurance (employee + 2 free dependents) Quarterly performance bonus Outstanding career development...

About the job: Quality Assistant Manager (Alabang) | Onsite Work Setup: Alabang (Onsite) Shift: Shifting Schedules Responsibilities: Financial assessments and revenue health.Process Management: Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. identify the internal pain areas in client processes...

About the job: Quality Assistant Manager (Alabang) | Onsite Work Setup: Alabang (Onsite) Shift: Shifting Schedules Responsibilities: Financial assessments and revenue health.Process Management: Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. identify the internal pain areas in client processes...

About the job: Quality Manager - Alabang (on-site) TASQ needs a service desk quality manager to work on-site in Alabang.Key Requirements: Bachelor's degree graduate, any field. Professional experience in leadership in the quality department in a shared service or BPO environment. 6+ years in the BPO industry with customer service, and tech backgroundMinimum...

TASQ needs a quality assurance manager to work on-site in Alabang. Requirements: *Process Management—Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. identify the internal pain areas in client processes and build robust controls around them· *Process Control & Verification—Deploy and...

TASQ needs a quality assurance manager to work on-site in Alabang. Requirements: *Process Management—Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. identify the internal pain areas in client processes and build robust controls around them· *Process Control & Verification—Deploy and monitor...