Associate Quality Specialist

About the job: Associate Quality Specialist (Alabang) | Onsite Work Setup: Onsite (Alabang) Schedule: Shifting Schedules Responsibilities: Execute the transaction and call monitoring in line with the agreed service quality plan.Provide coaching and feedback to agents.Perform RCAs and report findings to Operations to develop actions for mitigation.Identify...

About the job Associate Quality Specialist (Alabang) | Onsite Responsibilities: Execute Transaction and call monitoring in line with agreed service quality plan. Provide coaching and feedback to agents. Perform RCAs and report findings to Operations to develop actions for mitigation. Identify Training needs and work collaboratively. Participate in...

Client Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years. Position: Senior Quality Associate Company Industry: BPO Company Location: Alabang, Muntinlupa Postal Code: 1781 Salary Offer: Php27,000-Php40,000 Work Schedule: Shifting Schedule Work Set Up: Onsite Job Requirements: ✨Bachelor’s degree...

Client Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years. Position: Senior Quality Associate Company Industry: BPO Company Location: Alabang, Muntinlupa Postal Code: 1781 Salary Offer: Php27,000-Php40,000 Work Schedule: Shifting Schedule Work Set Up: Onsite Job Requirements: ✨Bachelor’s degree...

Work Setup: Onsite (Alabang)Schedule: Shifting SchedulesResponsibilities: Execute Transaction and call monitoring in line with agreed service quality plan.Provide coaching and feedback to agents.Perform RCAs and report findings to Operations to develop actions for mitigation.Identify Training needs and work collaboratively.Participate in calibration sessions...

Overview We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance –...

Job Title: Associate Quality Specialist Work setup: On-site in Alabang Shift Schedule: Shifting schedules Requirements: > Bachelor's Degree (any field) > 2 to 3 years of QA experience in BPO > Preferably available to start immediately Why Apply? HMO and Life Insurance (employee + 2 free dependents) Quarterly performance bonus Outstanding career development...

EASWOOD | Quality Specialist | Pioneer Account Majorel Muntinlupa City, National Capital Region, Philippines We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages,...

Responsibilities: Execute Transaction and call monitoring in line with agreed service quality plan.Provide coaching and feedback to agents.Perform RCAs and report findings to Operations to develop actions for mitigation.Identify Training needs and work collaboratively.Participate in calibration sessions to bring about consistency in evaluation.Process...

eClerx Muntinlupa City, National Capital Region, Philippines Talent Sourcing Specialist Department: Talent Acquisition / Recruitment Work Arrangement: Onsite (Work On Site) Employment Type: Full-time About the Role The Talent Sourcing Specialist is responsible for attracting and generating qualified candidate leads for both volume hiring...