MES Technical Solutions Specialist

1 week ago

Dasmariñas, Calabarzon, Philippines beBeeCustomer Full time ₱800,000 - ₱1,000,000
Job Title: MES Customer Support Engineer

This role offers an exciting opportunity to work as a technical support specialist, providing expert assistance and resolution for various technical issues related to computer software and hardware. The successful candidate will be responsible for troubleshooting complex problems, analyzing system performance, and implementing solutions to improve overall system efficiency.

  • Key Responsibilities:
  • Provide high-quality technical support via phone, email, or remote access tools
  • Analyze and diagnose technical issues using specialized software and equipment
  • Collaborate with internal teams to resolve complex technical problems
  • Document and maintain accurate records of all interactions and issue resolutions
  • Stay up-to-date with the latest technology advancements and industry trends
Required Skills and Qualifications

The ideal candidate should possess excellent communication and problem-solving skills, with a strong ability to comprehend complex technical information. Additionally, proficiency in MS Office applications and analytical abilities are essential for this role.

  • Technical Skills:
  • Excellent knowledge of SQL databases and T-SQL codes
  • Good understanding of stored procedures, views, functions, triggers, and database management systems
  • Diagnosing and addressing operational data issues
  • Proficiency in MS Office applications (Word, Excel, PowerPoint)
Benefits

This role offers a competitive compensation package, including healthcare coverage, paid time-off, group life insurance, and performance bonuses. Our organization also provides opportunities for career growth and development, allowing you to enhance your skills and advance in your career.

About Us

Our company is committed to fostering an inclusive culture that celebrates diversity and promotes equality. We believe in embracing individual perspectives and creating a workplace where everyone feels valued and supported.

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