Technical Solutions Specialist

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeExpert Full time $90,000 - $105,000
Job Overview:

As a Solutions Engineer, you play a pivotal role in delivering innovative technical solutions that address customer needs and drive product value.

In this critical Revenue Operation Department position, you'll leverage your expertise to provide strategic support to sales teams, fostering strong communication and collaboration.

  • Engage with customers through functional and technical discussions, understanding their requirements and pain points.
  • Develop and present tailored solutions that effectively demonstrate the product's value, addressing customer needs and expectations.
  • Conduct thorough needs assessments and solution-finding sessions, including technical questionnaires for customers with varying levels of complexity.
Key Responsibilities:
  • Provide technical expertise to Sales and Customer Success teams, supporting them in achieving revenue goals.
  • Design and deliver impactful product demonstrations, customizing them to specific audiences, verticals, and customer needs.
  • Contribute to proposal responses (RFIs/RFPs, tenders), addressing functional and technical requirements.
Knowledge Sharing & Best Practices:
  • Stay updated on industry best practices and product knowledge, sharing insights with internal teams.
  • Collaborate with colleagues on technical solutions and problem-solving strategies.
Product Representation & Travel:
  • Represent the company as a product expert at conferences, demonstrations, and customer visits, if necessary.
  • Address technical questions and follow up on pending issues.
Continuous Development:
  • Invest in personal and professional growth, expanding your technical skills and product knowledge.

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