Technical Solution Architect

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeCustomer Full time ₱800,000 - ₱1,000,000
Full Stack Development Opportunity

Elevate your career in our dynamic environment, where innovation and customer satisfaction converge. As a Full Stack Developer, you will be at the forefront of designing, developing, and implementing cutting-edge solutions that enhance customer experience, engagement, and operational efficiency.

You will translate business requirements into scalable, secure, and high-performance technical solutions, leveraging your expertise in systems integrator or consultancy environments. Your ability to deliver projects in fast-paced, customer-facing settings will be valuable assets in this role.

  • Design, develop, and implement AI-powered technology solutions for customers and partners.
  • Translate business requirements into scalable, secure, and high-performance technical solutions.
  • Implement and support changes, enhancements, and upgrades to CX platforms.
  • Develop integrations between CX platforms, CRMs, and external systems via APIs and middleware.

As a team player who thrives with autonomy and accountability, you will collaborate with industry leaders to drive growth and development opportunities. Your passion for innovation and delivering exceptional customer outcomes will be key to success in this position.

Requirements
  • Demonstrated experience in systems integrator or consultancy environments.
  • Proven experience building and consuming APIs (REST, SOAP, Node-Express, etc.).
  • Experience building custom Web Components for Salesforce Lightning, NetSuite, or similar.
  • Practical understanding of contact centre platforms (Genesys Cloud CX, Cisco Webex Contact Centre, Zoom Contact Centre, Amazon Connect).
  • Experience with security and networking concepts including SSL/TLS certificates, Firewalls, load balancers, VPNs, and SSO integration (SAML/OAuth).
  • Familiarity with Windows Server, Linux environments, and cloud-hosted architectures.
  • Strong problem-solving and analytical thinking abilities.
  • Collaborative team player who also thrives with autonomy and accountability.
  • Excellent communication skills for working with technical and non-technical stakeholders.
Benefits

Career growth and development opportunities. Work closely with a team of industry leaders who have successfully scaled BPOs in the past.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together.

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