
Digital Content Manager
7 days ago
Seeking a Digital Content Specialist to manage campaigns, content, and eCommerce platforms for a hospitality client. The ideal candidate will have 1-3 years of experience in digital marketing or content coordination, proficiency with CMS platforms, CRM/email tools, and project/task tools.
About the RoleThis role requires strong organizational skills, detail orientation, and a balance of creativity with technical know-how. The successful candidate will be comfortable working cross-functionally across marketing, creative, eCommerce, and property teams.
Key Responsibilities- Promote the company's brand through accurate and engaging digital content.
- Manage campaign calendars, creative requests, internal approvals, and asset handoffs.
- Update and maintain website content, including offers, menus, hours, and imagery across properties.
- Coordinate landing page builds and seasonal campaign updates within CMS platforms.
- Support SEO enhancements in collaboration with the digital and brand teams.
- Maintain Google My Business, Bing, Yelp, and OTA listings with current content and images.
- Build and deploy email campaigns via Revinate, Klaviyo, or Attentive using guest segments and tailored content.
- Update transactional email templates (confirmation, pre-arrival, post-stay) and support paid media campaigns by coordinating creative assets and ensuring alignment across ads and landing pages.
- Apply UTM tracking and collaborate with analytics teams for accurate reporting.
- Assist in compiling performance metrics (traffic, conversion, ROAS, engagement).
- Manage shared asset libraries, ensuring organization, accuracy, and accessibility.
- Maintain and update sales tools (Cvent, Groups360, Bizly) and branded collateral.
- 1–3 years of experience in digital marketing or content coordination (luxury, hospitality, or lifestyle preferred).
- Proficiency with CMS platforms (WordPress, Shopify), CRM/email tools (Revinate, Klaviyo, Cendyn), and project/task tools (Asana, Google Suite).
- Familiarity with paid media workflows and UTM tagging.
- Strong organizational skills, detail orientation, and a balance of creativity with technical know-how.
- Comfortable working cross-functionally across marketing, creative, eCommerce, and property teams.
- Comprehensive HMO coverage.
- Life insurance with AD&D coverage.
- At least 7 days annual paid time off.
- Bonuses and incentives.
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