Drive Sales Growth as a Customer Care Team Lead

3 days ago

Taguig, National Capital Region, Philippines beBeeCustomerCare Full time ₱2,000 - ₱3,000

About us: A dynamic and innovative Tech company

We operate multiple direct-to-consumer brands in the intimate apparel and beauty sectors.

We focus on using data-driven strategies to scale our businesses.

We have an online community dedicated to promoting body positivity.

As a rapidly growing global player, we are committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Culture of Collaboration and Innovation:

We foster a culture where collaboration and innovation thrive. We believe in investing in our people and providing them with support and development opportunities.

Remote-First Work Environment:

You'll have the freedom to work from anywhere in the world, surrounded by a diverse and talented team.

This role focuses on Subscription and Loyalty to drive sales growth and enhance customer retention.

Requirements:

  • 2+ years of experience in Customer Care or related field
  • Strong grasp of the English language, including spoken and written
  • Proven leadership skills to manage team members effectively
  • Good problem-solving skills and confidence when facing challenges
  • Continuous learning and growth mindset
  • Excellent interpersonal & communication skills; positive work attitude
  • Able to make good decisions independently and monitor action items and KPIs

What We Offer:

  • Collaborate with world-class talents in a data-driven environment
  • Opportunity to grow professionally and personally
  • Diverse and inclusive workspace
  • Great benefits package

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