Customer Service Ambassador

7 hours ago


Cebu City, Central Visayas, Philippines beBeeCustomerService Full time $40,000 - $60,000

Job Summary:

We are seeking a Customer Service Ambassador to provide exceptional support to our customers via phone.

This role is ideal for someone who excels in verbal communication, is quick-thinking, and has a positive attitude.

Key Responsibilities:
  • Answer inbound customer phone calls in a professional and friendly manner
  • Assist customers in placing orders via phone
  • Provide product information and help customers choose the right items
  • Handle inquiries related to order status, delivery, and general questions
  • Maintain accurate call and order records
  • Uphold excellent customer service standards and represent the brand positively
  • Collaborate with the team for continuous process improvement

Requirements:

  • Proven experience in Amazon customer service (voice support preferred)
  • Excellent verbal communication skills in English — clear, fluent, and friendly
  • Fast thinker with a no-nonsense approach and ability to get to the point efficiently
  • Positive attitude and customer-first mindset
  • Must be reliable, professional, and able to work independently from home
  • Strong attention to detail and ability to follow procedures


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