Customer Service Ambassador

1 day ago

Mandaue City, Central Visayas, Philippines beBeeCustomer Full time ₱40,000 - ₱65,000
Job Summary

We are seeking a highly skilled and motivated Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Manage Inbound Calls and Communications: Respond to incoming calls, emails, and online chats from customers who require assistance with orders, product information, and general inquiries.
  • Resolve Customer Issues: Identify customer needs, clarify information, research every issue, and provide solutions or alternatives to resolve customer concerns.
  • Upsell Products and Services: Seize opportunities to offer additional products or services that meet the customer's needs.
  • Build Relationships: Develop sustainable relationships with customers by going above and beyond to meet their expectations.
  • Stay Current with Industry Trends: Stay up-to-date with industry changes and trends to provide best-in-class service to our clients.
Requirements

Education and Experience:

  • Bachelor's degree or equivalent in a related field.
  • At least 2 years of experience in a customer service role is preferred.

Required Skills and Qualifications:

  • Strong phone and verbal communication skills.
  • Basic computer and typing skills.
  • Consistent attention to detail and quality.
  • Customer focus and adaptability to different personality types.
  • Strong time management skills.
Benefits

Competitive Salary and Bonus Structure

Opportunities for Career Growth and Development

A dynamic and supportive work environment



Others

Please note that this is for a contract position only, and we prioritize candidates who can start immediately.

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