Training and Skills Development Specialist

2 days ago

Bacoor, Calabarzon, Philippines beBeeProfessional Full time ₱500,000 - ₱1,000,000
Job Overview

This role focuses on developing and leading comprehensive training programs that promote operational excellence and employee growth.

As a key member of the team, you will be responsible for designing, delivering, and continuously improving training sessions to meet business objectives. This includes upskilling employees in various areas, such as leadership roles, communication skills, and technical expertise.

You will work closely with cross-functional teams to implement continuous improvement initiatives that enhance team productivity and elevate the client experience.

Key Responsibilities
  • Conduct new hire orientation, process and product training, and guide employees through onboarding, skill enhancement, and transitioning to independent work.
  • Design and deliver training programs, including advanced training for career advancement, leadership roles, and communication skills to reduce barriers for non-native speakers.
  • Develop, update, and refine engaging training materials, ensuring clarity, accuracy, and alignment with assessed training needs.
  • Provide real-time feedback, personalized coaching, and technical support to employees, including team leads progressing through leadership levels.
  • Serve as a backup and support team operations when needed.
  • Take phone time hours as part of training activities to stay updated and aligned with processes.
Requirements
  • At least 2 years of training experience, preferably in lead gen, sales, technical support or customer support.
  • Excellent communication and coaching skills.
  • Ability to create and deliver effective training sessions.
  • Experience with CRM tools (Salesforce is a plus) and MS Office.
  • Strong organizational, leadership, and time-management skills.
  • Flexible and adaptable to changing priorities and schedules.
  • Self-motivated, proactive, and able to work independently or as part of a team.
  • Dedicated, quiet workspace suitable for virtual training.
We're Looking For Someone Who Is
  • Proactive, adaptable and flexible.
  • Highly professional.
  • Willing to go the extra mile to achieve desired outcomes.
  • Highly collaborative.
  • Committed to continuous improvements and willing to experiment with new approaches and techniques to work processes.

Join our dynamic and innovative environment where you can grow and make a real impact. Apply today.

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