Customer Service Representative

2 days ago

Pasay, National Capital Region, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

We are seeking a skilled Customer Service Specialist to join our team.

This role involves interacting with customers via phone, addressing their inquiries, and providing solutions to their problems.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong ability to multitask.

Key Responsibilities:

  • Customer Interaction: Respond to customer calls, emails, and chats in a professional and courteous manner.
  • Problem-Solving: Analyze customer complaints and provide effective solutions to resolve the issue.
  • Documentation: Maintain accurate records of customer interactions in our CRM system.
  • Collaboration: Work closely with team members to achieve sales goals and improve overall customer satisfaction.

Required Skills and Qualifications:

  • Age: Must be at least 18 years old.
  • Education: High school diploma or equivalent required.
  • Language: Fluent in English (spoken and written).
  • Communication: Excellent verbal and written communication skills.
  • Computer Skills: Basic computer literacy and typing skills.

Benefits:

  • Competitive Pay: Our company offers a competitive salary and benefits package.
  • Opportunities for Advancement: We encourage employee growth and provide opportunities for advancement within the company.

Other Requirements:

  • Reliability: Ability to maintain a high level of productivity and reliability in a fast-paced environment.
  • Flexibility: Willingness to adapt to changing situations and priorities.

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