Customer Service Representative

13 hours ago


Pasay, National Capital Region, Philippines beBeeCustomerService Full time ₱500,000 - ₱800,000
Job Overview

The Customer Service Representative role oversees a team responsible for accurately and timely processing buyer requests in a professional manner.

About the Position

This key position involves ensuring seamless communication with customers, addressing their concerns, and providing solutions to resolve issues efficiently.

Key Responsibilities:
  • Lead and motivate a team of customer service specialists to deliver exceptional results
  • Develop and implement effective strategies to improve customer satisfaction and loyalty
  • Collaborate with cross-functional teams to identify and resolve customer complaints
Requirements:
  • Strong leadership and interpersonal skills
  • Excellent communication and problem-solving abilities
  • Ability to work under pressure and meet deadlines

As a key member of the team, you will be responsible for developing and implementing effective strategies to improve customer satisfaction and loyalty. You will lead and motivate a team of customer service representatives to deliver exceptional results and collaborate with cross-functional teams to identify and resolve customer complaints.



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