
Operational Excellence Leader
1 week ago
We are seeking a seasoned professional to lead our digital operations team. As Digital Operations Manager, you will be responsible for overseeing the delivery and quality of our digital assets.
Key Responsibilities- Analyze team performance and project data to identify opportunities for improving delivery speed, quality, and efficiency.
- Work closely with the SEO and Digital Marketing Director to enhance workflows, launch new initiatives, and ensure website production supports overall marketing strategy.
- Partner with leadership to spot risks, remove roadblocks, and keep projects on schedule.
- Review and refine the output of the QA, design, and web support teams to ensure error-free, on-brand client websites and digital assets.
- Lead, coach, and develop your team of 10, setting clear expectations, managing workloads, and fostering accountability.
- Collaborate cross-functionally with SEO, digital marketing, and client-facing teams to ensure client deliverables align with business needs and drive measurable results.
- Actively contribute to our culture by providing regular feedback, sharing best practices, and promoting continuous improvement.
- Identify workflow bottlenecks and standardize processes to ensure smooth project delivery and high-quality client outcomes.
- 5+ years experience in digital operations, website production, or marketing operations, overseeing delivery and quality of digital assets.
- 2+ years managing remote, cross-functional teams in a high-volume environment.
- Strong English communication skills, both written and verbal.
- Hands-on experience with QA and website delivery, ensuring projects meet deadlines and quality standards.
- Proficiency with WordPress (themes, plugins, CMS workflows), including testing new features on both the front and back end.
- A keen eye for design and content QA, ensuring websites are visually consistent, user-friendly, and optimized for conversions.
- Figma fluency — ability to read and assess design files to ensure pixel-perfect, accurate implementation.
- Experience collaborating with designers, developers, and marketing stakeholders to align outputs with client goals.
- A proactive leader who thrives in fast-paced environments, with a proven ability to enforce deadlines, manage processes, and elevate team performance.
- Competitive salary based on experience
- Flexible work: 100% remote, with core hours for seamless collaboration.
- Schedule: 8:00 am - 5:00 pm CST, Monday-Friday (weekends off)
- Work-life balance: Generous PTO, including 15 vacation days and U.S. holidays.
- Join an inclusive, international, and innovative team where your high-impact work directly contributes to both company and client success
We value diversity and inclusion in all aspects of our business. Your unique perspective will help us shape the future of small business growth.
Job Type- Full-time
- Mid-Senior level
- Advertising Services
We believe that talented individuals like you are essential to our success. We look forward to hearing from you
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