Operational Excellence Manager

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeAutomation Full time $80,000 - $140,000
Hands-on Technical Operations Specialist

This role involves delivering high-quality technical operations services, leveraging executive support capabilities.

Key responsibilities include designing and implementing operational frameworks, automating processes to enhance efficiency, and owning tasks from initiation to completion.

Collaborate closely with engineering and leadership teams, utilizing AI tools and modern ops software to maintain organized workflows, observability, and productivity.

  • Task Management: Ensure timely task completion, maintaining accurate documentation and follow-up actions.
  • Stakeholder Communication: Effectively handle inbound and outbound calls, ensuring clear communication, logging outcomes, and escalating as needed to meet service level agreements.
  • Issue Prevention: Anticipate potential issues, developing contingency plans to keep tasks on track. Utilize pre-reads and reminders to align teams with deadlines.
  • Receipt Management: Develop a system for receipts, ensuring accurate categorization and reconciliation. Provide regular reports and flag discrepancies.
  • Workflow Automation: Design low-code automations using tools like Notion, Airtable, Slack, and Zapier to streamline tasks. Ensure automation reliability with logs and alerts.
  • Project Operations: Facilitate regular check-ins with engineering teams on project progress, blockers, and next steps. Maintain up-to-date documentation and project boards.


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