Healthcare Customer Service Representative

17 hours ago

Cebu City, Central Visayas, Philippines beBeeHealthcare Full time ₱1,200,000 - ₱1,500,000

Job Title: Healthcare Professional - Customer Service Representative

Job Description:

We are seeking a highly skilled and experienced customer service representative to join our team as an Intake Specialist for our Healthcare Account.

This is a full-time position working from home, ideal for those who thrive in fast-paced environments, are willing to learn, and have a strong sense of self-awareness.

Main Responsibilities:
  • Answer inbound phone calls with exemplary customer service skills.
  • Provide resolution on the first interaction with the caller.
  • Deliver quality results with every interaction in a timely manner.
  • Collect and gather all necessary information for clinical review.
Required Skills and Qualifications:
  • Strong communication skills with the ability to take unstructured information and structure it.
  • Ability to work cross-functionally across remote teams.
  • Kind, Patient, and Caring in even the most stressful situations.
  • Intellectual curiosity with a strong desire to understand a problem and work it to a viable solution.
  • Ability to navigate and use multiple systems to compile needed information in a timely manner.
Benefits:
  • A monthly company bonus program.
  • Paid vacation leave.
  • A holiday bonus.
To Be Considered:
  • A screenshot of your present ISP speed results via speedtest.net.
  • A screenshot of your computer/laptop specs.
  • Your video self-introduction.

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