Customer Service Representative CSR Healthcare

4 days ago

Cebu City, Central Visayas, Philippines RSD Human Resource Management Consultancy Full time ₱264,000 - ₱324,000 per year

Customer Service Representative – Healthcare Account

Location: Cebu / Aayala Cebu Business Park and Mactan Newtown Site

Salary: ₱22,000 – ₱27,000 per month

About the Role:

We are looking for passionate and empathetic Customer Service Representatives to join our Healthcare Account. This is your chance to be part of a supportive, stable, and long-term career in the BPO industry.

Responsibilities:

  • Assist patients and providers with healthcare-related inquiries (coverage, benefits, claims, authorizations).
  • Provide accurate information and resolve issues with empathy and professionalism.
  • Document and process customer interactions in line with company standards.
  • Deliver excellent customer service and ensure compliance with HIPAA and account policies.

Qualifications:

  • At least High School Graduate (new or old curriculum) Senior High School graduate.
  • Minimum of 6 months or 1 year BPO experience (healthcare or related account preferred).
  • Excellent communication skills in English.
  • Strong problem-solving and active listening skills.
  • Willing to work onsite (Cebu / Mactan Newtown).

What We Offer:

  • Competitive salary package (₱22,000–₱27,000 monthly).
  • HMO coverage on Day 1.
  • Paid training and continuous career development.
  • Night differential, incentives, and performance bonuses.
  • Fun, supportive, and non-toxic work environment.
  • Long-term career growth with promotion opportunities.

Start Date: August–September 2025 (Wave 1 Hiring – limited slots available).

Apply now and be part of our pioneer batch Submit your resume today.

Job Type: Full-time

Pay: Php22, Php27,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • On-site parking
  • Paid training

Work Location: In person

  • CSR Customer Service Representative-Basic Account for Newbie

    2 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱14,500 - ₱22,610 per year

    Position: CSR- Healthcare AccountLocation: Cebu IT ParkShift: Shifting sched-OnsiteJob Summary:The Customer Service Representative (CSR) for a healthcare account serves as the first point of contact for patients, providers, and insurance members. The CSR handles inquiries, resolves issues, and provides accurate information related to health plans, medical...

  • Customer Service Representative

    4 weeks ago

    Cebu City, Central Visayas, Philippines Cognizant Full time

    OverviewCustomer Service Representative (CSR) - Life Sciences Account | CebuJoin to apply for the Customer Service Representative (CSR) - Life Sciences Account | Cebu role at CognizantGet AI-powered advice on this job and more exclusive features.Embrace a global career with Cognizant - a leading organization catering to diverse industries worldwide. Our...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines PMConsulting Full time ₱360,000 per year

    We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our pioneer account team. The CSR will be responsible for assisting customers with their needs. The ideal candidate must possess excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer...

  • Customer Service Representative

    4 weeks ago

    Cebu City, Central Visayas, Philippines Cognizant Full time

    Customer Service Representative (CSR) Rider Support Account | CebuJoin to apply for the Customer Service Representative (CSR) Rider Support Account | Cebu role at Cognizant.Cognizant is hiring for a CSR Rider Support Account in Cebu. This role requires on-site work at Skyrise 4A, Cebu, and willingness to work a shifting schedule.QualificationsCompleted at...

  • Healthcare Associate/Representative

    4 weeks ago

    Cebu City, Central Visayas, Philippines HR TechX Corp. Full time

    OverviewJoin to apply for the Healthcare Associate/Representative (CSR) role at HR TechX Corp.We are seeking a detail-oriented and customer-focused Healthcare Associate/Representative (CSR) with prior healthcare insurance experience, specializing in billing and enrollment. The role involves assisting members and providers with inquiries, processing...

  • Healthcare Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines Eli Global Phil. Resource Operation CTR I Full time ₱150,000 - ₱250,000 per year

    Job Summary:In our fast-paced call center, Customer Service Representatives (CSRs) play a vital role in delivering excellent patient support. From scheduling appointments and verifying information to assisting with pre-registration and collecting financial details, you'll help ensure every interaction runs smoothly. You'll also handle accurate data entry...

  • CSR Customer Service Representative

    1 hour ago

    Cebu City, Central Visayas, Philippines Nezda Technologies, Inc. Full time ₱150,000 - ₱250,000 per year

    WE ARE RAMPING - 500 HC NEEDED HIGH PASS RATEJob descriptionNezda Technologies' Cebu-based BPO Partner is hiring for Customer Service Representative to start ASAP. Apply now and get hired via ONSITE ONE-DAY HIRING PROCESS.Designation: Customer Service Representative - Healthcare RepresentativeLocation: Cebu IT Park, Cebu CityWork Arrangement: ONSITEStart...

  • Healthcare Customer Service Representative

    4 days ago

    Cebu City, Central Visayas, Philippines Southern Luzon Career Hub Full time ₱16,000 - ₱19,000 per year

    Healthcare Customer Service Representative – Cebu CityLocation: Cebu City, CebuWork Setup: OnsiteSchedule: ShiftingWe are hiring Healthcare Customer Service Representatives in Cebu City This is your chance to join a growing BPO company and start a rewarding career in the healthcare industry.Qualifications:At least Senior High School (K-12) GraduateFreshers...

  • Customer Service Representative CSR/TSR

    4 days ago

    Cebu City, Central Visayas, Philippines ConstantiKnow Inc. Full time ₱300,000 per year

    URGENT URGENT URGENTSame-Day Job Process – Same-Day Job OfferWe need dynamic individuals to become part of our family. Are you ready to start or continue working in the BPO sector? Now's the timeOnsite Application: Quick Processing and Immediate Hiring.Requirements:Minimum 6 months of international customer service experience (preferred)At Least High...

  • CSR Healthcare Account

    4 days ago

    Cebu City, Central Visayas, Philippines Global Healthcare Resource Full time ₱150,000 - ₱300,000 per year

    QualificationsAt least 1 year of work experience in customer service, preferably in a healthcare account/healthcare industry.Strong communication skills (verbal and written) with a customer-first mindset.Knowledge of healthcare processes such as eligibility, claims, billing, or medical terminology is an advantage.Ability to work in a fast-paced, high-volume...