Client Service Ambassador

12 hours ago

Angeles City, Central Luzon, Philippines beBeeCustomerSupport Full time ₱1,800 - ₱2,400
Job Title

A dedicated Operations Specialist is required to provide exceptional support to multiple clients through various channels, ensuring excellent customer service and efficient resolution of technical and operational inquiries.

Key Responsibilities:
  • Manage and prioritize tasks across multiple client accounts, adapting to varying client needs and requirements.
  • Maintain accurate and up-to-date records of client interactions and service requests.
  • Provide outstanding customer service through various channels, including email, chat, and phone support.
  • Address customer inquiries and resolve issues promptly and professionally.
  • Perform back-office tasks, such as data entry, report generation, and process documentation.
  • Provide basic technical support and troubleshooting to non-technical users.
  • Clearly explain technical steps and terminology in a user-friendly manner.
  • Escalate complex technical issues to appropriate teams as needed.
  • Meet and exceed defined SLAs and performance metrics for each assigned client account.
  • Adhere to established processes and procedures, ensuring compliance with client and company standards.
  • Monitor and report on performance metrics.
  • Demonstrate flexibility in scheduling to accommodate varying client needs and time zones.
  • Quickly adapt to new processes, tools, and client requirements.
  • Participate in training and development to enhance skills and knowledge.
  • Work effectively with team members to ensure seamless service delivery.
  • Share knowledge and best practices with colleagues.
Required Skills and Qualifications:
  • Proven experience in a customer service or support role.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving and analytical abilities.
  • Basic technical aptitude and the ability to explain technical concepts to non-technical users.
  • Proficiency in using various communication and productivity tools (e.g., email, chat platforms, CRM systems).
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Strong attention to detail and accuracy.
  • Flexibility to work varied shifts as required.
  • Experience meeting and exceeding SLA's.
Benefits:

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a team environment. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please submit your application.

How to Apply:

Apply now and take the first step towards a rewarding career in customer service.

  • Customer Support Ambassador

    1 day ago

    Angeles City, Central Luzon, Philippines beBeeCustomerSupport Full time ₱50,000 - ₱80,000

    Our team is seeking a highly skilled and customer-focused Customer Support Ambassador. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through timely support and personalized service. We are committed to providing the highest level of support to our customers, and we need someone who shares this...

  • Senior Client Liaison

    1 day ago

    Angeles City, Central Luzon, Philippines beBeeClient Full time $1,440 - $14,400

    Job OpportunityWe are seeking an experienced professional to lead client relationships, manage projects, and drive customer success. This individual will serve as the primary point of contact for key clients, ensuring seamless operations and delivering exceptional service aligned with our mission.Main ResponsibilitiesOversee key client accounts across global...

  • Client Success Ambassador

    1 day ago

    Angeles City, Central Luzon, Philippines beBeeCustomer Full time $60,000 - $80,000

    Job Overview:We are seeking a skilled Client Advocate to drive exceptional customer experiences and ensure long-term relationships with our clients.This key role involves serving as the primary point of contact, providing proactive support, and offering clear communication about project timelines and updates.Responsibilities:Act as the main liaison between...

  • Customer Service Ambassador

    1 day ago

    Mandaue City, Central Visayas, Philippines beBeeCustomer Full time ₱40,000 - ₱65,000

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage Inbound Calls and Communications: Respond to incoming calls, emails, and online chats from customers...

  • Customer Service Ambassador

    12 hours ago

    Cebu City, Central Visayas, Philippines beBeeAmbassadorship Full time ₱350,000 - ₱600,000

    Customer Service Ambassador RoleWe are seeking a highly skilled Customer Service Ambassador to deliver exceptional customer experiences and drive business growth.Talent acquisition is an ongoing process. We do not have any upcoming opportunities at this time but will be looking for new talent in the near future.The ideal candidate will possess excellent...

  • Customer Service Ambassador

    1 day ago

    Tarlac City, Central Luzon, Philippines beBeeCustomerExperience Full time ₱45,000 - ₱50,000

    Customer Experience SpecialistWe are looking for a highly skilled and dedicated professional to fill this key role.Key Responsibilities:Deliver exceptional customer service across various channels, ensuring every interaction is approachable, optimistic, considerate, accurate, and timely.Be the go-to person for customers, offering support and guidance to...

  • Service Ambassador

    2 weeks ago

    Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱23,000 - ₱28,000

    Support our business in delivering exceptional customer experiences by joining us as a Service Ambassador.Our ideal candidate will havea degree from an accredited institutiona minimum of one year’s experience working in the US mortgage and banking industriesthe ability to work night shifts, 100% onsiteWe are looking for someone who...

  • Customer Service Ambassador

    2 days ago

    Mandaue City, Central Visayas, Philippines beBeeAmbassador Full time ₱1,000,000 - ₱2,000,000

    We are seeking a skilled and enthusiastic Customer Service Ambassador to support our customer service initiatives.Job DescriptionThe Customer Service Ambassador will be responsible for handling inbound and outbound calls professionally and efficiently. This includes resolving customer issues on the first call through effective problem-solving, researching...

  • Customer Service Ambassador

    1 day ago

    Angeles City, Central Luzon, Philippines beBeeRepresentative Full time ₱600,000 - ₱800,000

    Remote Customer Service Representative Job OpportunityAre you a customer-centric professional looking for a challenging and rewarding role? We are seeking a highly skilled Remote Customer Service Representative to join our team. In this position, you will be responsible for providing exceptional service to our clients via inbound and outbound calls.The ideal...

  • Customer Service Ambassador

    2 weeks ago

    Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱150,000 - ₱300,000

    Job Title: Customer Service AmbassadorThis role involves providing exceptional customer service to visitors and clients.Front Desk Management: Manage the front desk and perform basic support tasks such as answering calls, responding to visitor inquiries, and maintaining a welcoming atmosphere.Visitor Reception: Receive and direct visitors at the front desk,...