Customer Service Ambassador
1 day ago
Job Description
We are seeking a highly skilled Customer Service Ambassador to join our team at Wbridges Manpower Corp.
About the Role
The Customer Service Ambassador will be responsible for providing exceptional customer service, ensuring that every guest has an outstanding experience from the moment they walk in the door.
Main Responsibilities:
- Welcome customers as they enter the establishment and guide them to their seats or areas where they can place orders.
- Take customer orders, making recommendations if requested and ensuring that all orders are accurate and fulfilled promptly.
- Operate cash registers to process cash and credit card payments for orders, maintaining a high level of accuracy and efficiency.
- Promote restaurant products by offering to upgrade items or showcasing daily specials available, ensuring that guests are aware of the latest offerings.
- Prepare and package food quickly and consistently according to company standards for presentation, cooking times, and assembly, maintaining a high level of quality and attention to detail.
- Maintain a clean and orderly work station that is clear of debris and discarded food, gloves, or other items, adhering to current sanitation and food safety regulations at all times.
Requirements
To be successful in this role, you will need:
- No prior experience is required, but previous food handling or customer service experience is appreciated.
- An excellent ability to follow established procedures to deliver consistent, high-quality products or services to the customer.
- Knowledge of menu items, including ingredients, portion sizes, and the presence of common allergens.
- A proactive attitude to detail, with a willingness to double-check orders and make records of information when necessary.
- Strong customer service skills, especially with regards to the resolution of complaints.
- The ability to work smoothly with a team, synchronizing processes with others to fulfill orders as quickly as possible.
- An efficient and energetic approach, with the ability to multitask and complete multiple orders or switch between different types of activities.
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