Customer Service Representative

9 hours ago


Makati City, National Capital Region, Philippines Neksjob Full time
Company Overview

Neksjob is a leading organization that prides itself on delivering exceptional service to its customers. Our team is dedicated to ensuring that every interaction with our clients is positive and productive.

Salary and Benefits

We offer a competitive salary, exciting performance bonuses, and account-specific allowances. Additionally, we provide comprehensive healthcare benefits to support the well-being of our employees.

Job Description

As a key member of our customer service team, you will be responsible for managing incoming customer calls and emails. This involves addressing customer questions, concerns, and service requests in a timely and efficient manner. You will also leverage client-specific tools and software to track and manage customer interactions.

You will play a crucial role in ensuring that our customers receive exceptional service with professionalism, empathy, and expertise. Your ability to deliver high-quality service will directly impact our company's reputation and customer satisfaction ratings.

Required Skills and Qualifications
  • A high school graduate or university degree (preference) or a K12 graduate
  • No prior BPO experience is required
  • Must be willing to work on-site
Benefits
  • Competitive Salary
  • Exciting Performance Bonuses & Account Specific Allowances
  • Career Advancement Opportunities
  • Promote Within the Company
  • Comprehensive Healthcare Benefits


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