Customer Service Ambassador for Client Solutions

3 days ago


Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

About Neksjob Philippines

We are a company that values excellent customer service and is committed to delivering wonderful experiences to our clients. Our team of customer service agents work collaboratively in a fast-paced environment, providing solutions to client inquiries and concerns.

Responsibilities

  • Respond to client inquiries and provide timely resolutions
  • Offer solutions that contribute to the creation of positive client experiences
  • Work effectively in a collaborative team environment
  • Demonstrate excellent communication and interpersonal skills

Requirements

To be successful in this role, you must possess:

  • Excellent communication skills
  • Good customer service orientation
  • Good communication and interpersonal skills
  • Knowledgeable in MS Office and internet browsing

Education

A K-12 graduate or completion of 2 years in college is required. Additionally, you should have at least 6 months of voice BPO experience or equivalent experience in financial support services.

Personal Qualities

  • Strong verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Customer-focused and team-oriented


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