Customer Service Ambassador for Client Solutions
3 days ago
About Neksjob Philippines
We are a company that values excellent customer service and is committed to delivering wonderful experiences to our clients. Our team of customer service agents work collaboratively in a fast-paced environment, providing solutions to client inquiries and concerns.
Responsibilities
- Respond to client inquiries and provide timely resolutions
- Offer solutions that contribute to the creation of positive client experiences
- Work effectively in a collaborative team environment
- Demonstrate excellent communication and interpersonal skills
Requirements
To be successful in this role, you must possess:
- Excellent communication skills
- Good customer service orientation
- Good communication and interpersonal skills
- Knowledgeable in MS Office and internet browsing
Education
A K-12 graduate or completion of 2 years in college is required. Additionally, you should have at least 6 months of voice BPO experience or equivalent experience in financial support services.
Personal Qualities
- Strong verbal and written communication skills
- Ability to work in a fast-paced environment
- Customer-focused and team-oriented
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