Customer Service Ambassador

6 hours ago


Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time
Job Overview:
We are seeking a highly skilled customer service professional to join our team at Nityo Infotech Services Philippines. This role is focused on delivering exceptional service to clients through various communication channels, including phone and email interactions.

Key Responsibilities:
- Provide top-notch customer service through verbal and written communication
- Resolve client complaints and concerns in a timely and professional manner
- Meet or exceed performance targets and key performance indicators (KPIs)
- Collaborate with colleagues to achieve team goals and objectives

Requirements:
- 2 years of college education or equivalent vocational course
- 1-2 years of experience in voice-based customer service
- Excellent verbal and written communication skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:
- Competitive salary and incentives
- Opportunities for career growth and development
- Collaborative and dynamic work environment

Additional Information:
Please submit your resume and cover letter to us. Only qualified applicants will be contacted.

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