Customer Success Specialist
14 hours ago
Neksjob is a leading organization in the industry, committed to excellence and innovation.
Job DescriptionWe are seeking a highly skilled Customer Service Analyst Sales Coach to join our team. As a Sales Coach, you will play a crucial role in identifying skills and opportunities for growth to create a tailored program that improves performance.
Your key responsibilities will include:
- Mentoring, training, and motivating team members to achieve their goals.
- Monitoring, onboarding, and setting goals for assigned teams.
- Designing and preparing training courses and materials specific to sales motion.
- Providing exceptional customer service by utilizing process knowledge and training provided.
You will be working in a dynamic environment where you will have the opportunity to think out of the box and contribute towards ideation for the project.
RequirementsTo be successful in this role, you will need:
- A minimum of 2 years BPO Sales Coach experience.
- Excellent communication skills with a strong understanding of sales techniques.
- The ability to multitask, analyze complex problems, and think critically.
- Proficient in spoken English and comprehension skills.
- A willingness to take ownership and provide excellent customer service.
As a valued member of our team, you can expect:
- A competitive salary of $30,000 - $40,000 per year, depending on experience.
- A comprehensive benefits package, including health insurance and retirement plan.
- Ongoing training and development opportunities to enhance your skills and career prospects.
Please note that this role requires rotation shifts and working in a dynamic environment. You will be based in Cebu Filinvest Cyberzone Tower 1.
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