Site-Based Customer Service Specialist

4 days ago


Cebu City, Central Visayas, Philippines Neksjob Full time

We are seeking a highly skilled Site-Based Customer Service Specialist to join our team at Neksjob in Cebu. This role is ideal for individuals with excellent communication skills and prior call center experience.

About the Role

This position involves responding to customer inquiries, troubleshooting issues, and providing information about our products and services. The successful candidate will be able to work effectively in a fast-paced environment, handle multiple calls simultaneously, and maintain a high level of customer satisfaction.

Responsibilities
  • Respond to incoming calls from customers and provide timely and effective solutions to their queries
  • Troubleshoot technical issues and resolve customer complaints in a professional manner
  • Provide accurate and up-to-date information about our products and services
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • At least 6 months of call center experience
  • Excellent communication and interpersonal skills
Benefits

We offer a competitive salary, exciting performance bonuses, and comprehensive healthcare benefits. If you are a motivated and customer-focused individual looking for a new challenge, please apply for this role today.

The estimated monthly salary for this position is PHP 25,000.



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