B2C Outbound Sales Specialist
1 month ago
Are you a sales enthusiast with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we invite you to join our dynamic team at Datablazers, Inc. as a B2C Outbound Specialist.
Job Summary:As a B2C Outbound Specialist, you will play a crucial role in resolving inquiries, offering solutions, and making a positive impact on every call. You will be speaking to pre-qualified leads in the UK, using a dialer system to efficiently track and manage contacts. Your primary objective will be to help consumers in the UK get repairs done on their homes that should have been done by the local authorities.
Responsibilities:- Call consumers in the UK to provide assistance with home repairs.
- Use CRM and dialer systems to track and manage contacts, ensuring calls are made and results are accurately recorded.
- Maintain and update detailed notes on each lead's status in the CRM, ensuring all interactions and next steps are clearly documented.
- Demonstrate consistent performance by mastering scripts and pitches, adapting to changes, and delivering results that meet or exceed team targets.
- Collaborate with the quality assurance team to refine your approach, incorporating feedback to enhance call effectiveness and increase conversion rates.
- 2-3 years of experience in B2C sales with UK or USA accounts.
- Experience using CRM systems and dialers is a must.
- Excellent verbal and written communication skills in English.
- Strong computer and data entry skills.
- Willingness to work onsite in Alabang, 9-hour shifts (including breaks) from Monday to Friday, between 8am-8pm UK time (Shifts are subject to change from week to week).
- A desire to make money and be the best in the team, as top performers receive extra incentives.
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