Customer Service Operations Lead

OverviewLead with Impact as Our Next Customer Service Team Lead Do you thrive in guiding teams toward success? At TalentPop, we're looking for a Customer Service Team Lead who can motivate, mentor, and elevate our customer support teams to deliver exceptional service for e-commerce brands. If you're a results-driven leader who knows how to balance people...

Job SummaryWe are seeking an ambitious and disciplined Team Leader to join our office-based team in Cebu. As a Customer Service Team Leader, you will be responsible for leading from the front and driving success in our fast-paced environment.Key ResponsibilitiesManage a team of customer service representatives to ensure exceptional customer...

Job OverviewWe are seeking a highly organized and detail-oriented professional to manage key operational tasks and deliver exceptional customer service.Key Responsibilities:Order Management: Enter purchase orders into QuickBooks, file them in a specific format, and maintain accurate records on a spreadsheetShipping Coordination: Coordinate with the warehouse...

CareersPosition: Operations CoordinatorJob Description:The Operations Controller reports to Operations Manager and ensures that the entire process meets customer's and internal requirements and is completed in an organized, efficient and safe manner.Process daily operation tasks according to applicable work procedures.Follow up with suppliers to ensure...

Job Description SummaryA Junior Client Operation Lead is required to support the day-to-day activities of assigned accounts within the Retail line of business.POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:Customer-facing position based remotely as part of the APAC Client Operation Lead TeamOwn the key delivery execution relationship with the customer from...

Job Title: Service Quality LeadThe role of the Service Quality Lead is a vital leadership position that requires strong coaching and supervision skills. The individual in this role will lead a team of associates by monitoring and managing their daily activities and performance.Key Responsibilities:Monitoring Performance: Review and monitor daily activities...

Lead Operational SpecialistThis role focuses on overseeing the daily operations of a retail voice account, requiring strong leadership and mentorship skills.Key Responsibilities:Manage key performance indicators (KPIs) for quality, productivity, and customer satisfaction within a dynamic schedule environment.Develop and implement operational strategies to...

Customer Experience DirectorJob Summary: We are seeking an experienced and proactive Customer Experience Director to lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction, loyalty, and operational excellence throughout the customer journey.Key Responsibilities:Own the end-to-end customer experience...

Join to apply for the Finance Operations Lead (AR/AP & Invoicing) role at SmartsourcingWe're Smartsourcing, and we're looking for a Finance Operations Lead (AR/AP & Invoicing) to join our growing team. In this role, you'll oversee the financial operations that keep our business and client partnerships running smoothly—managing accounts payable, accounts...

We are currently seeking a highly skilled Customer Service Team Lead to oversee our customer support operations.About the RoleProven leadership experience in customer service environments with a focus on team performance and customer satisfaction.Strong background in e-commerce customer service with knowledge of platforms like Shopify, BigCommerce, or...