Customer Service Team Lead

19 hours ago


Cebu City, Central Visayas, Philippines beBeeLeadership Full time ₱50,000 - ₱60,000
Job Summary

We are seeking an ambitious and disciplined Team Leader to join our office-based team in Cebu. As a Customer Service Team Leader, you will be responsible for leading from the front and driving success in our fast-paced environment.

Key Responsibilities
  • Manage a team of customer service representatives to ensure exceptional customer experiences.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Mentor and coach team members to enhance their skills and performance.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • At least 2 years of experience in customer service or leadership role.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits
  • Competitive base salary.
  • Performance bonus structure.
  • Health insurance.
  • Opportunities for career growth and professional development.
Work Environment
  • Office-based team with rotational shifts.
  • Use of cloud-based systems and tracking software.
  • Representative must represent company on LinkedIn with official branding.


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