
Customer Service Team Lead
19 hours ago
We are seeking an ambitious and disciplined Team Leader to join our office-based team in Cebu. As a Customer Service Team Leader, you will be responsible for leading from the front and driving success in our fast-paced environment.
Key Responsibilities- Manage a team of customer service representatives to ensure exceptional customer experiences.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Mentor and coach team members to enhance their skills and performance.
- Bachelor's degree in Business Administration or related field.
- At least 2 years of experience in customer service or leadership role.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Competitive base salary.
- Performance bonus structure.
- Health insurance.
- Opportunities for career growth and professional development.
- Office-based team with rotational shifts.
- Use of cloud-based systems and tracking software.
- Representative must represent company on LinkedIn with official branding.
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Customer Service Team Lead
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Customer Service Team Lead
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