Technical Service Coordinator

3 weeks ago


Mandaue City, Central Visayas, Philippines FAST Laboratories Full time
Key Responsibilities:

As a Technical Service Coordinator at FAST Laboratories, you will be responsible for attending to customer inquiries and requests, logging sample details, and endorsing samples to the laboratory. You will also validate customer information and documents, consult with supervisors and laboratory business managers as needed, and coordinate the daily schedule of CSAs. Additionally, you will conduct customer surveys, receive feedback and complaints, and forward them to the Quality Manager/Deputy for resolution. You will also observe guidelines on safety and good housekeeping in the laboratory and its environment.

Key Skills:

Excellent communication and organizational skills, ability to work independently and as part of a team, and strong attention to detail. Ability to maintain confidentiality and handle sensitive information with discretion. Familiarity with laboratory procedures and protocols, and ability to learn and adapt to new procedures as needed.

What We Offer:

A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.

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