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Phone-Based Client Services Specialist

1 week ago

Taguig, National Capital Region, Philippines RecruiterPH Full time

We are seeking a highly skilled Phone-Based Client Services Specialist to join our team at RecruiterPH. In this role, you will be responsible for providing exceptional customer service and support to our clients via telephone, email, and online chat.

Key Responsibilities:

The ideal candidate will have excellent communication skills, both written and verbal, and be able to build strong relationships with our clients. Proficiency in computer software is also essential, as well as the ability to learn new systems quickly.

Responsibilities:

  • Interact with clients via phone, email, and online chat to provide support
  • Maintain accurate records of customer interactions
  • Use product knowledge to resolve client inquiries
  • Collaborate with internal teams to resolve complex issues
Requirements:

To be successful in this role, you will need to possess the following qualifications:

  • Completed at least 2 years in College or High School Graduate with 1 year customer-interfacing work experience
  • Excellent communication and interpersonal skills
  • Proficient computer skills and ability to learn new software
  • A positive attitude and ability to work in a fast-paced environment