
Elevate Operations Through Strategic Process Enhancement
11 hours ago
Job Summary
As a Process Optimization Specialist, you will play a pivotal role in driving structured improvement and elevating operations. This is an exciting opportunity to work with cross-functional teams to identify inefficiencies, design and implement process improvements, and embed a culture of continuous learning.
- Key Responsibilities:
- Improve, Optimize, and Standardize Processes
- Collaborate with stakeholders to identify areas for improvement and develop strategies for implementation
- Establish a culture of continuous improvement through effective mechanisms such as training, coaching, and post-mortem facilitation
- Develop and Maintain Operational Frameworks
- Design and implement simple, structured frameworks that enable teams to work consistently, efficiently, and with clarity
- Ensure frameworks remain relevant through regular review and iteration
- Audit & Compliance Support
- Support internal and external audits by ensuring processes are properly documented, implemented, and monitored
- Support Performance Tracking & Reporting
- Monitor and report on companywide KPIs using dashboards and data insights to evaluate the impact of process improvements
- Support Change and Project Management
- Participate in change initiatives, including stakeholder coordination, project management, requirements analysis, design, etc
- Qualifications:
- Bachelor's degree in Business Administration, Operations, Engineering, or Science or a related field
- 3-5 years of experience in operational excellence, process improvement, or similar roles, preferably within the IT or software industry
- Hands-on experience with lean methodologies and tools (e.g., A3, Root Cause Analysis, Dynamic Work Design, Toyota Production System)
- Strong facilitation and collaboration skills to gather input, troubleshoot issues, and align diverse teams and stakeholders
- Proven ability to simplify complex workflows and design efficient, scalable solutions
- Excellent written and verbal communication skills
- High attention to detail with a continuous improvement mindset
- What We Offer:
- Fully remote work setup
- Competitive salary
- Inclusive work environment & Well-being Program
- A clear induction program & a mentoring buddy to help you settle into your new role
- Private health insurance allowance
- Unlimited time off
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