Client Solutions Specialist

4 weeks ago


Mandaluyong City, National Capital Region, Philippines Metacom Full time

At Metacom, we're seeking a highly skilled Client Solutions Specialist to join our team. As a specialist in this role, you will play a critical part in connecting customers with our solutions and services.

About the Role

This position is ideal for individuals who are fluent in Tagalog and possess excellent communication skills. Your primary responsibility will be to interact with customers, understand their needs, and match them with our suitable solutions.

You will work closely with internal and external clients to ensure that their requirements are met, and our services are delivered efficiently. In addition, you will use your negotiation and influencing skills to overcome any objections and secure customer buy-in.

The successful candidate will have a strong understanding of our products and services, as well as the ability to communicate complex information effectively. If you're passionate about providing exceptional customer service and enjoy working in a dynamic environment, we encourage you to apply.

Key Responsibilities
  • Interact with customers in a polite, courteous, and professional manner to understand their needs and preferences.
  • Maintain a deep understanding of our solutions and services to effectively match customer wishes with our offerings.
  • Use negotiation and influencing techniques to overcome customer objections and secure buy-in for our services.
  • Communicate key insights and information to internal and external clients, ensuring seamless collaboration and effective delivery of our services.

We estimate the annual salary for this position to be around $60,000, depending on location and experience. If you're a motivated and results-driven individual looking to grow your career in a fast-paced industry, we invite you to explore this opportunity further.



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