Client Solutions Liaison
1 month ago
**Job Title:** Client Solutions Liaison
Are you passionate about delivering exceptional customer service? Do you have a knack for problem-solving and communication?
About the Role:
We are seeking a highly motivated and organized Client Solutions Liaison to join our team at HR Network Inc. in Makati City.
The ideal candidate will be responsible for providing top-notch support to our clients, addressing their inquiries, and resolving issues related to our software and services.
Responsibilities:
- Address and resolve client inquiries and issues related to company products
- Provide guidance on software use and troubleshoot technical problems
- Build and maintain strong relationships with clients to ensure satisfaction
- Act as the main point of contact for client concerns and escalate issues when necessary
- Analyze client feedback and challenges to identify solutions
- Stay updated on company products and services to provide accurate advice
- Recommend product updates or features that suit client needs
Requirements:
- Bachelor's degree in Accountancy or any related field
- Strong communication and interpersonal skills
- Problem-solving and analytical abilities
- Ability to work in a fast-paced, client-focused environment
- Familiarity with software systems, particularly those used in the automotive or dealership industries is a plus
- Amenable to work onsite in Makati City
Salary and Benefits:
The estimated salary for this role is PHP 45,000 - 60,000 per month, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plan, and opportunities for professional growth and development.
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