Client Solutions Liaison

1 month ago


Makati City, National Capital Region, Philippines HR Network Inc. Full time

**Job Title:** Client Solutions Liaison

Are you passionate about delivering exceptional customer service? Do you have a knack for problem-solving and communication?

About the Role:

We are seeking a highly motivated and organized Client Solutions Liaison to join our team at HR Network Inc. in Makati City.

The ideal candidate will be responsible for providing top-notch support to our clients, addressing their inquiries, and resolving issues related to our software and services.

Responsibilities:

  • Address and resolve client inquiries and issues related to company products
  • Provide guidance on software use and troubleshoot technical problems
  • Build and maintain strong relationships with clients to ensure satisfaction
  • Act as the main point of contact for client concerns and escalate issues when necessary
  • Analyze client feedback and challenges to identify solutions
  • Stay updated on company products and services to provide accurate advice
  • Recommend product updates or features that suit client needs

Requirements:

  • Bachelor's degree in Accountancy or any related field
  • Strong communication and interpersonal skills
  • Problem-solving and analytical abilities
  • Ability to work in a fast-paced, client-focused environment
  • Familiarity with software systems, particularly those used in the automotive or dealership industries is a plus
  • Amenable to work onsite in Makati City

Salary and Benefits:

The estimated salary for this role is PHP 45,000 - 60,000 per month, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plan, and opportunities for professional growth and development.



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